Comparison Summary

AskNicely: AskNicely helps service businesses measure customer experience and motivate frontline teams. The impact on the bottom line can be easily seen.

Userback: Userback empowers product teams with in-app surveys, feedback widgets, session replays, and feature portals. Valuable user insights are unlocked to increase conversion rates and improve retention.

logo AskNicely

Focus area

AskNicely is better than Userback for

Software Failure Risk

  • low

logo Userback

Focus area

Userback is better than AskNicely for

Software Failure Risk

  • medium

AskNicely and Userback: Customer Satisfaction Data


AskNicely in Action: Unique Use Cases

What solutions does AskNicely provide for Collecting Feedback?

How efficiently Does AskNicely manage your Engaging Conversational Surveys?

Why is AskNicely the best choice for Rating And Review Management?

What makes AskNicely ideal for Helpdesk Management?


Userback in Action: Unique Use Cases

What Are the key features of Userback for Automated Workflows?

How does Userback facilitate Collaboration?

What makes Userback ideal for Training & Onboarding?

About

Customer Feedback tool to win on customer experience

Real time customer feedback tool to collect feedback with video and screenshots

Age

2014

Financials

SERIES B

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting