Comparison Summary
This comparison report of AskNicely vs. UserTesting is based on a specific set of business needs and context. The comparison uses 8701 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing AskNicely and UserTesting
AskNicely, UserTesting, GetFeedback, Delighted platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
AskNicely covers Collecting Feedback, Engaging Conversational Surveys, Rating And Review Management with Mobile, Automated Workflows, etc.
UserTesting focuses on Engaging Conversational Surveys with Website, Collecting Feedback with Website, Digital Marketing, Product Marketing, etc.
"Easy way to know who our product is going, who is going to churn, and who we can get testimonials from. " - Matilda Sarah
"We had to figure out the why' before we could get to the how.' Understanding why' became our goal . When we couldn't ask why' anymore, we felt like we were getting closer to the answer. " - Travers Korobanik
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Feedback tool to win on customer experience
Feedback tool for real-time feedback from real customers
Age
2014
Financials
SERIES B
PRIVATE
Business Need
Total Processes
(we found evidences for)
75
66
Total Goals
(we found evidences for)
16
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Improve internal communications
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Improve ROI
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Improve brand engagement
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Improve stakeholder relations
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Enter new markets internationally or locally
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Improve consistency
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Grow market share
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Build brand awareness
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Improve efficiency
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Improve digital and social presence
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Establish thought leadership
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Launch new products
- See 13 more
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Acquire customers
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Improve brand engagement
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Enhance customer relationships
-
Improve digital and social presence
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Scale best practices
-
Increase sales & revenue
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Improve efficiency
-
Launch new products
-
Establish thought leadership
-
Improve ROI
-
Grow market share
-
Enter new markets internationally or locally
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Improve internal communications
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Build brand awareness
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Improve navigation
- See 12 more
Top Channels
Channels Used
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website
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video
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mobile
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social media
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user generated content
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blogs
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mobile app
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e-mail
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promotions
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offline
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point of sale
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phone calls
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Facebook
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Instagram
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Facebook page
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review sites
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Amazon
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text SMS
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games
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chat
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events
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trade shows
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Slack
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on premises
- See 21 more
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website
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video
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mobile
-
social media
-
user generated content
-
blogs
-
mobile app
-
e-mail
-
promotions
-
offline
-
point of sale
-
phone calls
-
Facebook
-
Instagram
-
Facebook page
-
review sites
-
Amazon
-
text SMS
-
games
-
chat
-
events
-
trade shows
-
Slack
-
on premises
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
