Comparison Summary
Introducing AskNicely and UserVoice
AskNicely, UserVoice, GetFeedback, Delighted platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
AskNicely covers Collecting Feedback, Engaging Conversational Surveys, Rating And Review Management with Mobile, Automated Workflows, etc.
UserVoice focuses on Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Communication Management, etc.
"We wanted a better indicator of how people were feeling about Fleetio as a whole. We decided Net Promoter Score (NPS) was the best way to do that. " - Wendy Pochop
"Using UserVoice we've been able to shape our product roadmap based on feedback and are able to make sure that we aren't wasting developer resources. " - Mark Powell
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Feedback tool to win on customer experience
Feedback Management Tool to understand what the customers want
Age
2014
Financials
SERIES B
SERIES A
Business Need
Total Processes
(we found evidences for)
75
65
Total Goals
(we found evidences for)
16
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Improve internal communications
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Improve ROI
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Improve brand engagement
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Improve stakeholder relations
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Enter new markets internationally or locally
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Improve consistency
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Grow market share
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Build brand awareness
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Improve efficiency
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Improve digital and social presence
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Establish thought leadership
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Launch new products
- See 13 more
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Enhance customer relationships
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Enter new markets internationally or locally
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Acquire customers
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Improve internal communications
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Scale best practices
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Improve visibility
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Improve ROI
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Launch new products
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Improve efficiency
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Improve digital and social presence
- See 7 more
Top Channels
Channels Used
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website
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user generated content
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blogs
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chat
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promotions
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e-mail
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phone calls
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Skype
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Slack
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social media
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offline
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on premises
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Twitter
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Facebook
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events
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trade shows
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point of sale
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mobile
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games
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print media
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magazine
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video
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Netflix
- See 20 more
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website
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user generated content
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blogs
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chat
-
promotions
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e-mail
-
phone calls
-
Skype
-
Slack
-
social media
-
offline
-
on premises
-
Twitter
-
Facebook
-
events
-
trade shows
-
point of sale
-
mobile
-
games
-
print media
-
magazine
-
video
-
Netflix
- See 20 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
