Comparison Summary
Introducing AskNicely and zurvey.io
AskNicely, zurvey.io, GetFeedback, Delighted platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
AskNicely covers Collecting Feedback, Engaging Conversational Surveys, Rating And Review Management with Mobile, Automated Workflows, etc.
zurvey.io focuses on Collecting Feedback with Phone Calls, Market Research, Lead Analytics, Engaging Conversational Surveys, etc.
"Great experience working with your support team. They are very responsive. " - Jeff Scribano
"What was good or what needs more focus in our service? We want to know it all and understand our customers, every day a little bit more! Therefore we use Zurvey.io. It supports us, as it is easy to use, nearly self-explanatory. We ask for feedback a...fter each interaction - so we create together the customer journey of tomorrow. Besides that, Zurvey also simplifies the analysis process and helps with automatic reports. Collaborative work and pooling of experience allow us to find quick solutions if needed. " - Monika Zimmermann
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About
Customer Feedback tool to win on customer experience
zurvey.io | A feedback analyser
Age
2014
Financials
SERIES B
SERIES A
Business Need
Total Processes
(we found evidences for)
75
11
Total Goals
(we found evidences for)
16
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Improve internal communications
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Improve ROI
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Improve brand engagement
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Improve stakeholder relations
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Enter new markets internationally or locally
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Improve consistency
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Grow market share
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Build brand awareness
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Improve efficiency
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Improve digital and social presence
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Establish thought leadership
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Launch new products
- See 13 more
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Enhance customer relationships
Top Channels
Channels Used
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phone calls
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offline
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on premises
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phone calls
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offline
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on premises
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
