Comparison Summary
Introducing Attentive and TextUs
Attentive, Notificare, Swrve, etc., belong to a category of solutions that help Mobile Marketing, whereas TextUs, Medallia Concierge, Trumpia, etc., belong to a category of solutions that help SMS Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Attentive covers Engagement Management with Text SMS, Loyalty Management with Text SMS, Communication Management with Text SMS, Channel Marketing with Text SMS, etc.
TextUs focuses on Engagement Management with Text SMS, Communication Management with Text SMS, Social Media Management, Conversion Management with Phone Calls, etc.
"We know that 75%-80% of our orders come from existing customers, so we were looking for a new way to make sure those customers felt as engaged as possible. After we started seeing some drop-off in engagement on email—which was generally our biggest ...revenue generator—it was important for us to test new channels to retain customers. It quickly became clear that Attentive was the best solution for keeping our audience engaged. " - Maya Menon O’Connor
"TextUs improves my own response rate, too. I may not always be on email or checking my voicemail, but I always have the TextUs app open on my computer screen. Because of TextUs, my nurses know I'm always available to them. " - David McKenzie
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About
Text message marketing solution to drive online revenue for the customers
TextUs - Get ahold of anyone, anywhere in real time
Financials
SERIES E
SERIES C
Business Need
Total Processes
(we found evidences for)
50
43
Total Goals
(we found evidences for)
14
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Enhance customer relationships
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Improve brand engagement
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Enter new markets internationally or locally
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Build brand awareness
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Increase sales & revenue
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Acquire customers
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Launch new products
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Scale best practices
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Improve digital and social presence
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Increase customer life time value
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Grow market share
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Establish thought leadership
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Improve efficiency
- See 11 more
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Improve internal communications
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Scale best practices
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Enhance customer relationships
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Acquire customers
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Improve visibility
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Improve ROI
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Enter new markets internationally or locally
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Grow market share
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Improve consistency
- See 6 more
Top Channels
Channels Used
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text SMS
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phone calls
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e-mail
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mobile
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offline
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promotions
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video
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website
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mobile app
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chat
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mass media
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social media
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trade shows
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events
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games
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point of sale
- See 13 more
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text SMS
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phone calls
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e-mail
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mobile
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offline
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promotions
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video
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website
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mobile app
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chat
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mass media
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social media
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trade shows
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events
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games
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point of sale
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
