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Autotask PSA vs ActiveCollab: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Autotask PSA vs. ActiveCollab is based on a specific set of business needs and context. The comparison uses 3536 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Autotask PSA and ActiveCollab

Autotask PSA, and ActiveCollab belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Autotask PSA covers Sales Document Management, Workflow Management, Helpdesk Management, Contact List Management, etc.

ActiveCollab focuses on Collaboration, Workflow Management, Training & Onboarding with Offline, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Autotask PSA

Focus area

Autotask PSA is better than ActiveCollab for

Software Failure Risk

  • low

logo ActiveCollab

Focus area

ActiveCollab is better than Autotask PSA for

Software Failure Risk

  • medium

About

Autotask PSA -A Complete IT Business Management Platform..

Collaborative Project Management Software that gives complete control over your work

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

42

Total Goals
(we found evidences for)

4

6

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management


workflow management


helpdesk management


contact list management


billing and invoice management


engagement management

engaging and following up


knowledge management


training & onboarding



community building



products & pricelist management


communication management

tracking & monitoring communications

sending & publishing communications


social media management

social media analytics


generation of new leads


conversion management


opportunity management


performance management



customer feedback management


customer case management


sales review & feedback




content management



category management


campaign management




Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • See 1 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve visibility

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • offline

  • mobile

  • on premises

  • promotions

  • point of sale

  • website

  • phone calls

  • events

  • trade shows

  • mobile app

  • user generated content

  • blogs

  • chat

  • Slack

  • newsletter

  • See 13 more
  • e-mail

  • offline

  • mobile

  • on premises

  • promotions

  • point of sale

  • website

  • phone calls

  • events

  • trade shows

  • mobile app

  • user generated content

  • blogs

  • chat

  • Slack

  • newsletter

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting