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Autotask PSA vs Zoho Projects: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Autotask PSA vs. Zoho Projects is based on a specific set of business needs and context. The comparison uses 3457 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Autotask PSA and Zoho Projects

Autotask PSA, and Zoho Projects belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Autotask PSA covers Sales Document Management, Workflow Management, Helpdesk Management, Contact List Management, etc.

Zoho Projects focuses on Collaboration, Workflow Management, Training & Onboarding with Mobile, Engagement Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Autotask PSA

Focus area

Autotask PSA is better than Zoho Projects for

Software Failure Risk

  • low

logo Zoho Projects

Focus area

Zoho Projects is better than Autotask PSA for

Software Failure Risk

  • medium

About

Autotask PSA -A Complete IT Business Management Platform..

Online Project Management Software

Age

1996

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

45

Total Goals
(we found evidences for)

4

9

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management


workflow management


helpdesk management


contact list management


billing and invoice management


engagement management

engaging and following up


knowledge management


training & onboarding



community building



products & pricelist management


communication management

tracking & monitoring communications

sending & publishing communications


social media management

social media analytics


generation of new leads


conversion management


opportunity management


performance management


competitive intelligence



customer feedback management

measuring customer satisfaction



content management




campaign management


account management


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • See 1 more
  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Improve stakeholder relations

  • Manage risk

  • Improve efficiency

  • Improve visibility

  • Increase sales & revenue

  • Scale best practices

  • See 6 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • website

  • chat

  • user generated content

  • blogs

  • social media

  • video

  • phone calls

  • display advertisement

  • offline

  • point of sale

  • See 10 more
  • mobile

  • e-mail

  • mobile app

  • website

  • chat

  • user generated content

  • blogs

  • social media

  • video

  • phone calls

  • display advertisement

  • offline

  • point of sale

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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high

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting