Comparison Summary
Introducing Awario and Verint
Awario, Verint, Brand24, Statusbrew, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Awario covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Market Research, etc.
Verint focuses on Engagement Management, Service Automation with Phone Calls, Customer Feedback Management with Promotions, Workforce Scheduling & Forecasting, etc.
"It's great that Awario is such a self-service platform. You can really set it up any way you want it to be. " - Ellen Sluder
"The deployment of Verint Workforce Management in the back office allows Aegon to plan capacity consistently across each department for the first time. Data integrated into the Verint solution highlights gaps and allows teams to focus on improving sk...ill coverage and flexibility to ultimately improve the customer experience and turnaround times. " - Liam Morris-Ellis
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Awario: The Social Media & Web Monitoring Tool Your Brand Needs
Verint | Innovating in digital, cloud and customer engagement transformation
Age
2007
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
68
56
Total Goals
(we found evidences for)
10
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve digital and social presence
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Build brand awareness
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Enhance customer relationships
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Improve brand engagement
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Improve ROI
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Launch new products
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Enter new markets internationally or locally
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Grow market share
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Establish thought leadership
- See 7 more
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Improve efficiency
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Improve consistency
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Improve internal communications
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Improve brand engagement
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Manage risk
- See 2 more
Top Channels
Channels Used
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phone calls
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chat
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promotions
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offline
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video
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e-mail
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point of sale
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games
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events
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trade shows
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mobile
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omnichannel
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print media
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magazine
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mobile app
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website
- See 13 more
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phone calls
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chat
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promotions
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offline
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video
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e-mail
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point of sale
-
games
-
events
-
trade shows
-
mobile
-
omnichannel
-
print media
-
magazine
-
mobile app
-
website
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
