Comparison Summary
This comparison report of Balto vs. SmartWinnr is based on a specific set of business needs and context. The comparison uses 1493 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Balto and SmartWinnr
Balto, and SmartWinnr belong to a category of solutions that help Sales Coaching. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Balto covers Sales Coaching with Phone Calls, Sales Call Management with Phone Calls, Contact Center Performance Management with Phone Calls, Training & Onboarding with Phone Calls, etc.
SmartWinnr focuses on Customer Feedback Management, Sales Coaching with Video, Sales Rep Engagement, Training & Onboarding, etc.
"Balto helps newer agents to learn the script faster, handle sophisticated objections more efficiently, turn a lost opportunity into a won opportunity. The platform is very simple and its configuration is very straight forward. " - Chaz Tedesco
"Learn how Polycom uses SmartWinnr to: Increase product knowledge retention, Drive global sales learning events, Make learning fun and engaging " - Laura Welch
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.
Sales Productivity Platform to drive sales contests, sales learning and sales coaching for remote sales teams.
Financials
SERIES B
PRIVATE
Business Need
Total Processes
(we found evidences for)
28
37
Total Goals
(we found evidences for)
7
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Shorten ramp up time
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Improve internal communications
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Grow market share
- See 4 more
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Increase sales & revenue
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Launch new products
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Improve ROI
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Improve efficiency
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Shorten ramp up time
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Scale best practices
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Improve stakeholder relations
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Establish thought leadership
- See 5 more
Top Channels
Channels Used
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video
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channel partners
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phone calls
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promotions
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chat
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mobile
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mobile app
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games
- See 5 more
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video
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channel partners
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phone calls
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promotions
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chat
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mobile
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mobile app
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games
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
