Comparison Summary
Introducing Balto and Wingman
Balto belong to a category of solutions that help Sales Coaching, whereas Wingman belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Balto covers Sales Coaching with Phone Calls, Sales Call Management with Phone Calls, Contact Center Performance Management with Phone Calls, Training & Onboarding with Phone Calls, etc.
Wingman focuses on Sales Call Management with Phone Calls, Coaching with Phone Calls, Helpdesk Management with Phone Calls, Training & Onboarding with Phone Calls, etc.
"The most amazing thing to me about Balto is the immediate impact it had on our daily production and revenue. It was like flipping a switch, literally. A lot of our collectors in our daily immediate payment totals escalated by 75%. It's the most exci...ting new product that I've seen in the industry in years, and I can't wait to see what's next with Balto. " - Roger Weiss
"Wingman is the #1 remote sales platform. As we are a remote team, we need to constantly coach and provide feedback on calls. Wingman enables us to easily find relevant conversations using AI and text analysis and help the team sell more. " - Daniel Kushner
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.
Conversation intelligence for fast-growing sales teams
Financials
SERIES B
SEED
Business Need
Total Processes
(we found evidences for)
28
45
Total Goals
(we found evidences for)
7
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Shorten ramp up time
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Improve internal communications
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Grow market share
- See 4 more
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Increase sales & revenue
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Improve internal communications
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Acquire customers
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Scale best practices
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Enhance customer relationships
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Grow market share
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Shorten ramp up time
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Improve stakeholder relations
- See 5 more
Top Channels
Channels Used
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phone calls
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video
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chat
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games
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Slack
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e-mail
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offline
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channel partners
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promotions
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events
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trade shows
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movies
- See 9 more
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phone calls
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video
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chat
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games
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Slack
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e-mail
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offline
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channel partners
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promotions
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events
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trade shows
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movies
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
