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Batch vs Attentive: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Batch medium Failure Risk for Attentive low
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Comparison Summary

This comparison report of Batch vs. Attentive is based on a specific set of business needs and context. The comparison uses 1228 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Batch and Attentive

Batch, and Attentive belong to a category of solutions that help Mobile Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Batch covers Engagement Management with Mobile, Loyalty Management with Mobile, Communication Management with Website, Personalized Marketing with Website, etc.

Attentive focuses on Engagement Management with Text SMS, Loyalty Management with Text SMS, Communication Management with Text SMS, Channel Marketing with Text SMS, etc.

"Very happy with Batch. A great mobile CRM platform that lets us boost in-app sales by +18%. " - Edouard Morhange

"Setting up Attentive’s Zendesk integration literally took 30 seconds. That was amazing. " - Lindsay McGovern

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Batch

Focus area

Software Failure Risk

  • medium

logo Attentive

Focus area

Software Failure Risk

  • low

About

Mobile Engagement Platform for better communication with your mobile customers

Text message marketing solution to drive online revenue for the customers

Financials

PRIVATE

SERIES E

Business Need

Total Processes
(we found evidences for)

14

50

Total Goals
(we found evidences for)

6

14

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (33)

Read Reviews (158)

engaging and following up

Read Reviews (27)

Read Reviews (147)

loyalty management

Read Reviews (3)

Read Reviews (32)

identify target customers

Read Reviews (3)

Read Reviews (0)

communication management

Read Reviews (2)

Read Reviews (31)

sending & publishing communications

Read Reviews (1)

Read Reviews (23)

personalized marketing

Read Reviews (1)

Read Reviews (2)

digital marketing

Read Reviews (1)

Read Reviews (11)

helpdesk management

Read Reviews (1)

Read Reviews (4)

training & onboarding

Read Reviews (0)

Read Reviews (3)

segmentation and targeting

Read Reviews (0)

Read Reviews (5)

generation of new leads

Read Reviews (0)

Read Reviews (5)

measuring net promoter score

Read Reviews (0)

Read Reviews (4)

customer feedback management

Read Reviews (0)

Read Reviews (4)

measuring net promoter score

Read Reviews (0)

Read Reviews (4)

sales document management

Read Reviews (0)

Read Reviews (4)

campaign management

Read Reviews (0)

Read Reviews (3)

workflow management

Read Reviews (0)

Read Reviews (2)

conversion management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • See 3 more

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Build brand awareness

  • Increase sales & revenue

  • Acquire customers

  • Launch new products

  • Scale best practices

  • Improve digital and social presence

  • Increase customer life time value

  • Grow market share

  • Establish thought leadership

  • Improve efficiency

  • See 11 more

Top Channels

Channels Used

  • text SMS

  • mobile

  • promotions

  • offline

  • e-mail

  • point of sale

  • website

  • on premises

  • coupons

  • social media

  • mobile app

  • user generated content

  • phone calls

  • Instagram

  • Facebook

  • Twitter

  • video

  • See 14 more

  • text SMS

  • mobile

  • promotions

  • offline

  • e-mail

  • point of sale

  • website

  • on premises

  • coupons

  • social media

  • mobile app

  • user generated content

  • phone calls

  • Instagram

  • Facebook

  • Twitter

  • video

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting