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Batch vs RingCentral MVP: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Batch vs. RingCentral MVP is based on a specific set of business needs and context. The comparison uses 5157 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Batch and RingCentral MVP

Batch, and RingCentral MVP belong to a category of solutions that help Mobile Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Batch covers Engagement Management with Mobile, Loyalty Management with Mobile, Communication Management with Website, Personalized Marketing with Website, etc.

RingCentral MVP focuses on Collaboration with Offline, Sales Call Management with Phone Calls, Conference Call Management with Offline, Communication Management with Phone Calls, etc.

"Very happy with Batch. A great mobile CRM platform that lets us boost in-app sales by +18%. " - Edouard Morhange

"The lockdowns could have been a big challenge to our operations, especially for the 500 people in our corporate offices who hadn’t previously worked remotely. But because we had RingCentral, I think we managed to stay even more connected as a team t...han we would’ve in the office. Having our work phone, team chat, and video conferencing in the same app made it so easy to collaborate. " - Gary Megson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Batch

Focus area

Batch is better than RingCentral MVP for

Software Failure Risk

  • medium

logo RingCentral MVP

Focus area

RingCentral MVP is better than Batch for

Software Failure Risk

  • low

About

Mobile Engagement Platform for better communication with your mobile customers

Unified Platform that combines messaging, video, and phone calls

Age

2003

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

14

60

Total Goals
(we found evidences for)

6

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


loyalty management

identify target customers


communication management

sending & publishing communications



helpdesk management



training & onboarding


competitive intelligence




meeting management



sales call management

meeting management



conference call management


contact list management


contract management


proposal & quote management




sales document management

contract management

proposal & quote management


workflow management


social media analytics


social media management

social media analytics





content management


campaign management


customer case management



revenue cycle management


performance management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


products & pricelist management


lifetime value management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • See 3 more
  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve ROI

  • Improve efficiency

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Manage risk

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • offline

  • events

  • trade shows

  • video

  • mobile

  • text SMS

  • e-mail

  • mobile app

  • website

  • on premises

  • chat

  • point of sale

  • support groups

  • social media

  • Slack

  • games

  • movies

  • See 15 more
  • phone calls

  • offline

  • events

  • trade shows

  • video

  • mobile

  • text SMS

  • e-mail

  • mobile app

  • website

  • on premises

  • chat

  • point of sale

  • support groups

  • social media

  • Slack

  • games

  • movies

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting