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BenchmarkONE vs Intouch CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of BenchmarkONE vs. Intouch CRM is based on a specific set of business needs and context. The comparison uses 3696 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing BenchmarkONE and Intouch CRM

BenchmarkONE, Intouch CRM, GreenRope, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

BenchmarkONE covers Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with E-Mail, Training & Onboarding with E-Mail, etc.

Intouch CRM focuses on Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

"BenchmarkONE allows our clients to, with little learning curve, deliver the right message to the right person at the right time. " - Tory Smith

"InTouch has revolutionised the way I market to my clients with great success. " - Michael Wiehahn

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo BenchmarkONE

Focus area

BenchmarkONE is better than Intouch CRM for

Software Failure Risk

  • medium

logo Intouch CRM

Focus area

Software Failure Risk

  • medium

About

Sales and marketing software for small businesses and marketing agencies

CRM system with full Sales and Marketing Features

Age

2011

2005

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

90

45

Total Goals
(we found evidences for)

13

4

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up

engaging with scheduling & cadence


contact list management

creating contact list


training & onboarding


campaign management

campaign monitoring


generation of new leads




social media management

social media analytics

monitoring social media

scheduling post to social media


helpdesk management



content management







competitive intelligence


sales document management

proposal & quote management

contract management


account management


relationship management


lead qualification: technographic

lead qualification: behavioural

lead qualification: demographic




workflow management


social media marketing




discount management


promotion management


business development


personalized marketing



follower management


database marketing



pipeline management


customer feedback management

measuring customer satisfaction


relationship marketing


lifetime value management



trade show marketing



segmentation and targeting


conversion management


revenue cycle management



billing and invoice management



calendar management




knowledge management


customer case management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • Launch new products

  • Improve brand engagement

  • Establish thought leadership

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • social media

  • text SMS

  • website

  • chat

  • omnichannel

  • offline

  • point of sale

  • phone calls

  • video

  • causes and charity

  • See 8 more
  • e-mail

  • social media

  • text SMS

  • website

  • chat

  • omnichannel

  • offline

  • point of sale

  • phone calls

  • video

  • causes and charity

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting