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Compare BenchmarkONE vs Microsoft Dynamics 365 for Sales

Comparison Summary

For BenchmarkONE vs Microsoft Dynamics 365 for Sales comparison, Our AI algorithm looked at 8627 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using BenchmarkONE and Microsoft Dynamics 365 for Sales to solve their respective business needs.

Pros and cons of BenchmarkONE and Microsoft Dynamics 365 for Sales

BenchmarkONE is more suited to businesses that require Engagement Management with E-Mail and Communication Management with E-Mail where as Microsoft Dynamics 365 for Sales is focused towards Engagement Management and Contact List Management .

Both BenchmarkONE and Microsoft Dynamics 365 for Sales are CRM software, peers recommend BenchmarkONE for lead nurturing and content management where as Microsoft Dynamics 365 for Sales is more known for opportunity management and forecasting .

logo BenchmarkONE

Focus area

BenchmarkONE is better than Microsoft Dynamics 365 for Sales for

Software Failure Risk

  • medium

logo Microsoft Dynamics 365 for Sales

Focus area

Microsoft Dynamics 365 for Sales is better than BenchmarkONE for

Software Failure Risk

  • low

About

Sales and marketing software for small businesses and marketing agencies

Sales Force Automation | Microsoft Dynamics 365

Age

2011

1975

Financials

SERIES A

IPO

Business Need

Total Processes
(we found evidences for)

90

97

Total Goals
(we found evidences for)

13

14

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up

engaging with scheduling & cadence


contact list management

creating contact list


training & onboarding


campaign management

campaign monitoring


generation of new leads




social media management

social media analytics

monitoring social media

scheduling post to social media

engaging on social media


helpdesk management



content management







competitive intelligence


sales document management

proposal & quote management

contract management



relationship management


lead qualification

lead qualification: technographic

lead qualification: behavioural

lead qualification: demographic




workflow management


social media marketing




discount management


promotion management


business development


personalized marketing



follower management


database marketing



pipeline management


customer feedback management

measuring customer satisfaction


relationship marketing


lifetime value management



trade show marketing



segmentation and targeting


conversion management


revenue cycle management



loyalty management

identify target customers



sales call management

meeting management


sales review & feedback



opportunity management


creating knowledge base



knowledge management

creating knowledge base


customer case management


products & pricelist management




sales quota management


create learning path


courses & assessment

create learning path


billing and invoice management


license management


community building




Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • Launch new products

  • Improve brand engagement

  • Establish thought leadership

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Scale best practices

  • Improve visibility

  • Improve stakeholder relations

  • Grow market share

  • Increase customer life time value

  • Launch new products

  • Manage risk

  • Enter new markets internationally or locally

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • point of sale

  • website

  • on premises

  • social media

  • mobile

  • mobile app

  • games

  • promotions

  • blogs

  • user generated content

  • out of home

  • brochure

  • Facebook

  • review sites

  • Amazon

  • video

  • events

  • trade shows

  • newsletter

  • LinkedIn

  • See 20 more
  • e-mail

  • phone calls

  • offline

  • point of sale

  • website

  • on premises

  • social media

  • mobile

  • mobile app

  • games

  • promotions

  • blogs

  • user generated content

  • out of home

  • brochure

  • Facebook

  • review sites

  • Amazon

  • video

  • events

  • trade shows

  • newsletter

  • LinkedIn

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting