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BenchmarkONE vs Salesforce CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of BenchmarkONE vs. Salesforce CRM is based on a specific set of business needs and context. The comparison uses 105287 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing BenchmarkONE and Salesforce CRM

BenchmarkONE, Salesforce CRM, GreenRope, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

BenchmarkONE covers Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with E-Mail, Training & Onboarding with E-Mail, etc.

Salesforce CRM focuses on Engagement Management, Contact List Management, Communication Management with E-Mail, Sales Document Management, etc.

"We’ve pretty much doubled our managed security services revenue in a year, mainly through the demand generation that we were able to put in place with BenchmarkONE. " - Gary Daemer

"Partnering with Salesforce Ventures puts access to a world of business expertise and acumen at your fingertips. Salesforce Ventures doesn t just bring the investment but offers the complete package. " - Husayn Kassai

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo BenchmarkONE

Focus area

BenchmarkONE is better than Salesforce CRM for

Software Failure Risk

  • medium

logo Salesforce CRM

Focus area

Salesforce CRM is better than BenchmarkONE for

Software Failure Risk

  • medium

About

Sales and marketing software for small businesses and marketing agencies

Salesforce CRM | Customer Relationship Management solution that brings companies and customers together

Age

2011

1999

Financials

SERIES A

IPO

Business Need

Total Processes
(we found evidences for)

90

168

Total Goals
(we found evidences for)

13

23

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up

engaging with scheduling & cadence


contact list management

creating contact list


training & onboarding



generation of new leads




social media management

social media analytics

monitoring social media

scheduling post to social media

engaging on social media




searching for content

content publishing







competitive intelligence


sales document management

proposal & quote management

contract management



relationship management


lead qualification: technographic

lead qualification: behavioural

lead qualification: demographic





social media marketing




discount management


promotion management


business development


personalized marketing



follower management


database marketing



pipeline management


customer feedback management

measuring customer satisfaction


relationship marketing


lifetime value management



trade show marketing



segmentation and targeting


conversion management


revenue cycle management


rating and review management





membership management


advocacy management


identify target customers




sales call management

meeting management


influencer marketing


influencer management


sales review & feedback



merger and acquisition




community marketing




customer case management



creating knowledge base


knowledge management

creating knowledge base


products & pricelist management


opportunity management




create learning path


identify skill gaps


track learning progress


courses & assessment

create learning path

identify skill gaps

track learning progress



performance management




conference call management


billing and invoice management



international marketing



touchpoint management






channel management


calendar management


sales quota management


motivation management


subscription management


license management




category management


renewal management



referral management


distribution management


compliance & governance


sales commission management


outbound marketing


evangelist management


payment management



bundling of products


sales incentive management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • Launch new products

  • Improve brand engagement

  • Establish thought leadership

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Launch new products

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve efficiency

  • Establish thought leadership

  • Improve brand engagement

  • Improve digital and social presence

  • Build brand awareness

  • Improve visibility

  • Manage risk

  • Increase customer life time value

  • Improve consistency

  • Shorten ramp up time

  • Improve navigation

  • Increase average basket value

  • Reduce bounce

  • See 20 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • offline

  • mobile

  • website

  • point of sale

  • user generated content

  • blogs

  • mobile app

  • chat

  • promotions

  • on premises

  • video

  • trade shows

  • omnichannel

  • causes and charity

  • text SMS

  • Facebook

  • games

  • events

  • channel partners

  • review sites

  • LinkedIn

  • Amazon

  • Twitter

  • newsletter

  • support groups

  • mass media

  • display advertisement

  • coupons

  • Slack

  • Instagram

  • print media

  • magazine

  • Netflix

  • television

  • radio

  • Pinterest

  • movies

  • Whatsapp

  • out of home

  • Doubleclick

  • brochure

  • billboards

  • Glassdoor

  • eBay

  • Facebook page

  • Facebook at work

  • See 46 more
  • e-mail

  • phone calls

  • social media

  • offline

  • mobile

  • website

  • point of sale

  • user generated content

  • blogs

  • mobile app

  • chat

  • promotions

  • on premises

  • video

  • trade shows

  • omnichannel

  • causes and charity

  • text SMS

  • Facebook

  • games

  • events

  • channel partners

  • review sites

  • LinkedIn

  • Amazon

  • Twitter

  • newsletter

  • support groups

  • mass media

  • display advertisement

  • coupons

  • Slack

  • Instagram

  • print media

  • magazine

  • Netflix

  • television

  • radio

  • Pinterest

  • movies

  • Whatsapp

  • out of home

  • Doubleclick

  • brochure

  • billboards

  • Glassdoor

  • eBay

  • Facebook page

  • Facebook at work

  • See 46 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting