cuspera logo CUSPERA

BenchmarkONE vs Zendesk Sell: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of BenchmarkONE vs. Zendesk Sell is based on a specific set of business needs and context. The comparison uses 6222 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing BenchmarkONE and Zendesk Sell

BenchmarkONE, Zendesk Sell, GreenRope, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

BenchmarkONE covers Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with E-Mail, Training & Onboarding with E-Mail, etc.

Zendesk Sell focuses on Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.

"Since using BenchmarkONE we have cut our staff time required for data entry by over 50%. We have realized similar efficiencies with auto-population of our data base from new patient inquiries and other website forms. " - Claire Tinker

"The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box. " - Nora Raisanen

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo BenchmarkONE

Focus area

BenchmarkONE is better than Zendesk Sell for

Software Failure Risk

  • medium

logo Zendesk Sell

Focus area

Zendesk Sell is better than BenchmarkONE for

Software Failure Risk

  • medium

About

Sales and marketing software for small businesses and marketing agencies

Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams

Age

2011

2007

Financials

SERIES A

IPO

Business Need

Total Processes
(we found evidences for)

90

89

Total Goals
(we found evidences for)

13

9

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up

engaging with scheduling & cadence


contact list management

creating contact list


training & onboarding


campaign management

campaign monitoring


generation of new leads




social media management

social media analytics

monitoring social media

scheduling post to social media


helpdesk management



content management







competitive intelligence


sales document management

proposal & quote management

contract management


account management


relationship management


lead qualification: technographic

lead qualification: behavioural

lead qualification: demographic




workflow management


social media marketing




discount management


promotion management


business development


personalized marketing



follower management


database marketing



pipeline management


customer feedback management

measuring customer satisfaction


relationship marketing


lifetime value management



trade show marketing



segmentation and targeting


conversion management


revenue cycle management


rating and review management





sales call management

meeting management


influencer marketing


sales review & feedback




opportunity management


products & pricelist management


performance management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • Launch new products

  • Improve brand engagement

  • Establish thought leadership

  • See 10 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Improve navigation

  • Enter new markets internationally or locally

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • text SMS

  • point of sale

  • on premises

  • user generated content

  • blogs

  • social media

  • chat

  • newsletter

  • Slack

  • video

  • mass media

  • support groups

  • promotions

  • events

  • trade shows

  • omnichannel

  • See 19 more
  • phone calls

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • text SMS

  • point of sale

  • on premises

  • user generated content

  • blogs

  • social media

  • chat

  • newsletter

  • Slack

  • video

  • mass media

  • support groups

  • promotions

  • events

  • trade shows

  • omnichannel

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting