Comparison Summary
This comparison report of Betterworks Engage vs. Intouch survey is based on a specific set of business needs and context. The comparison uses 696 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Betterworks Engage and Intouch survey
Betterworks Engage, and Intouch survey belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Betterworks Engage covers Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.
Intouch survey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.
"We started using quarterly Conversations, and it was a game changer for us. It helped us connect the dots between goals and performance, and now we have everything in one system. We are moving away from annual performance reviews, and Conversations ...open the channels of communications and promote a more robust dialogue with your manager. " - Sandy Pickett
"Intouch's LiaCX Business Intelligence tools give Corporate a bird's eye view into the performance of our mystery shop and age-verification programs across locations; while individual operators get actionable insights to help them improve business pr...ocesses and ensure standards are being met. " - Andrew B
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Intouch survey
Focus area
Intouch survey is better than Betterworks Engage for
Software Failure Risk
About
Feedback Management Platform to collect honest feedback from employees
Feedback Collection Software to collect customer feedback to drive improvements
Financials
SERIES B
IPO
Business Need
Total Processes
(we found evidences for)
15
23
Total Goals
(we found evidences for)
5
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Scale best practices
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Improve visibility
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Enhance customer relationships
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Improve internal communications
- See 2 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Increase average basket value
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Improve efficiency
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Build brand awareness
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Improve digital and social presence
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Improve ROI
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Launch new products
- See 7 more
Top Channels
Channels Used
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mobile
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social media
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phone calls
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offline
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on premises
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promotions
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point of sale
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mobile app
- See 5 more
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mobile
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social media
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phone calls
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offline
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on premises
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promotions
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point of sale
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mobile app
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
