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Betterworks Engage vs Opiniator: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Betterworks Engage vs. Opiniator is based on a specific set of business needs and context. The comparison uses 507 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Betterworks Engage and Opiniator

Betterworks Engage, and Opiniator belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Betterworks Engage covers Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.

Opiniator focuses on Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.

"We are a global company, and our employee performance programs used to incorporate several different tools and approaches. Our challenge was to unify all of our performance management activity within one system, and with Betterworks we have been abl...e to do it in the simplest and smoothest way we could find. " - Roberta Gentile

"We have been using Opiniator for over five years across forty high traffic rest areas as a replacement to paper-based comment cards. The system now includes a photo upload. As we use contractors to manage the properties, we have now incorporated Opi...niator into our performance contract with them. Overall we have been very pleased with the service, staff and the results of the system. " - Crystal Underwood

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Betterworks Engage

Focus area

Software Failure Risk

  • medium

logo Opiniator

Focus area

Opiniator is better than Betterworks Engage for

Software Failure Risk

  • medium

About

Feedback Management Platform to collect honest feedback from employees

Customer feedback platform that captures ratings, comments and feedback

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

15

19

Total Goals
(we found evidences for)

5

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


performance management



training & onboarding


customer feedback management

measuring customer satisfaction


helpdesk management


rating and review management


Top Goals

Goals Achieved

  • Improve ROI

  • Scale best practices

  • Improve visibility

  • Enhance customer relationships

  • Improve internal communications

  • See 2 more
  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • e-mail

  • promotions

  • text SMS

  • user generated content

  • blogs

  • support groups

  • mobile

  • coupons

  • social media

  • See 7 more
  • phone calls

  • e-mail

  • promotions

  • text SMS

  • user generated content

  • blogs

  • support groups

  • mobile

  • coupons

  • social media

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting