Comparison Summary
This comparison report of Bigcontacts CRM vs. Aircall.io is based on a specific set of business needs and context. The comparison uses 4986 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Bigcontacts CRM and Aircall.io
Bigcontacts CRM, Capsule CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM, whereas Aircall.io, Talkdesk, NICE CXone, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Bigcontacts CRM covers Contact List Management with E-Mail, Engagement Management with Phone Calls, Helpdesk Management, Communication Management with E-Mail, etc.
Aircall.io focuses on Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Contact List Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
BIGContacts | CRM and email marketing app for small businesses
Aircall | Cloud Call Center Software & Business Phone System
Financials
PRIVATE
SERIES B
Business Need
Total Processes
(we found evidences for)
49
79
Total Goals
(we found evidences for)
3
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Acquire customers
-
Enhance customer relationships
-
Increase sales & revenue
-
Acquire customers
-
Increase sales & revenue
-
Enhance customer relationships
-
Improve efficiency
-
Enter new markets internationally or locally
-
Scale best practices
-
Build brand awareness
-
Improve visibility
-
Grow market share
-
Launch new products
-
Improve ROI
-
Improve internal communications
-
Improve brand engagement
-
Improve stakeholder relations
-
Improve consistency
- See 12 more
Top Channels
Channels Used
-
phone calls
-
mobile
-
offline
-
e-mail
-
chat
-
user generated content
-
blogs
-
events
-
trade shows
-
website
-
mobile app
-
point of sale
-
video
-
omnichannel
-
Slack
-
social media
-
text SMS
-
on premises
-
promotions
-
Twitter
-
mass media
-
television
-
Skype
-
print media
-
magazine
-
movies
-
display advertisement
-
LinkedIn
-
causes and charity
- See 26 more
-
phone calls
-
mobile
-
offline
-
e-mail
-
chat
-
user generated content
-
blogs
-
events
-
trade shows
-
website
-
mobile app
-
point of sale
-
video
-
omnichannel
-
Slack
-
social media
-
text SMS
-
on premises
-
promotions
-
Twitter
-
mass media
-
television
-
Skype
-
print media
-
magazine
-
movies
-
display advertisement
-
LinkedIn
-
causes and charity
- See 26 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
