Comparison Summary
This comparison report of Bigcontacts CRM vs. Salesforce Connect is based on a specific set of business needs and context. The comparison uses 2083 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Bigcontacts CRM and Salesforce Connect
Bigcontacts CRM, Capsule CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM, whereas Salesforce Connect belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Bigcontacts CRM covers Contact List Management with E-Mail, Engagement Management with Phone Calls, Helpdesk Management, Communication Management with E-Mail, etc.
Salesforce Connect focuses on Contact List Management with Mobile, Lead Management with Phone Calls, Engagement Management with Phone Calls, Collaboration, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Bigcontacts CRM
Focus area
Bigcontacts CRM is better than Salesforce Connect for
Software Failure Risk
About
BIGContacts | CRM and email marketing app for small businesses
Data Synchronization with Salesforce Connect - Salesforce.com
Age
1999
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
49
43
Total Goals
(we found evidences for)
3
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Improve digital and social presence
- See 4 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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offline
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mobile
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point of sale
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on premises
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mobile app
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display advertisement
- See 6 more
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phone calls
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e-mail
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website
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offline
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mobile
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point of sale
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on premises
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mobile app
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display advertisement
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
