Bigcontacts CRM vs Toky: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Bigcontacts CRM low Failure Risk for Toky medium

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Comparison Summary

This comparison report of Bigcontacts CRM vs. Toky is based on a specific set of business needs and context. The comparison uses 3060 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bigcontacts CRM and Toky

Bigcontacts CRM, Capsule CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM, whereas Toky, Dialpad Ai Contact Center, CloudTalk, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Bigcontacts CRM covers Contact List Management with E-Mail, Engagement Management with Phone Calls, Helpdesk Management, Communication Management with E-Mail, etc.

Toky focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Contact List Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Bigcontacts CRM

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Toky

Focus area

Toky is better than Bigcontacts CRM for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

About

BIGContacts | CRM and email marketing app for small businesses

Toky | Business Phone System & Integrated VoIP Service

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

contact list management

contacts history

tracking contacts

helpdesk management

Read Reviews (39)

Read Reviews (124)

engagement management

Read Reviews (38)

Read Reviews (14)

engaging and following up

Read Reviews (37)

Read Reviews (7)

communication management

Read Reviews (37)

Read Reviews (54)

sending & publishing communications

Read Reviews (20)

Read Reviews (39)

tracking & monitoring communications

Read Reviews (15)

Read Reviews (13)

sales call management

meeting management

call recording

campaign management

drip marketing

generation of new leads

lead tracking

direct marketing

lead qualification

Read Reviews (5)

Read Reviews (0)

lead qualification: demographic

Read Reviews (5)

Read Reviews (0)

products & pricelist management

Read Reviews (5)

Read Reviews (0)

training & onboarding

capturing leads

conversion management

Read Reviews (4)

Read Reviews (1)

sales document management

lead management

lead engagement

opportunity management

lead nurturing

workflow management

collaboration

telemarketing

SeealllessActivities

Top Goals

Goals Achieved

Acquire customers
Enhance customer relationships
Increase sales & revenue

Increase sales & revenue
Improve internal communications
Acquire customers
Enhance customer relationships
Improve digital and social presence
Build brand awareness
Improve consistency
See 4 more

Top Channels

Channels Used

phone calls
text SMS
website
e-mail
chat
Whatsapp
user generated content
blogs
mobile
offline
Slack
point of sale
video
events
trade shows
on premises
See 13 more

phone calls
text SMS
website
e-mail
chat
Whatsapp
user generated content
blogs
mobile
offline
Slack
point of sale
video
events
trade shows
on premises
See 13 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Bigcontacts CRM vs Toky: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of Bigcontacts CRM vs. Toky is based on a specific set of business needs and context. The comparison uses 3060 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bigcontacts CRM and Toky

Bigcontacts CRM covers Contact List Management with E-Mail, Engagement Management with Phone Calls, Helpdesk Management, Communication Management with E-Mail, etc.

Toky focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Contact List Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Bigcontacts CRM

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Toky

Focus area

Toky is better than Bigcontacts CRM for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Bigcontacts CRM

Get a personalised risk report for Toky

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.