Bigcontacts CRM vs Touchpoint: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Bigcontacts CRM low Failure Risk for Touchpoint medium

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Comparison Summary

This comparison report of Bigcontacts CRM vs. Touchpoint is based on a specific set of business needs and context. The comparison uses 2673 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bigcontacts CRM and Touchpoint

Bigcontacts CRM, Capsule CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM, whereas Touchpoint, Thanx Software, RepeatRewards, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Bigcontacts CRM covers Contact List Management with E-Mail, Engagement Management with Phone Calls, Helpdesk Management, Communication Management with E-Mail, etc.

Touchpoint focuses on Helpdesk Management with Mobile, Engagement Management with Mobile, Communication Management with E-Mail, Contact List Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Bigcontacts CRM

Focus area

Bigcontacts CRM is better than Touchpoint for

sales call management

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Touchpoint

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

About

BIGContacts | CRM and email marketing app for small businesses

Touchpoint.io | POS solution offers robust control, rich reporting, and rapid

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

contact list management

contacts history

tracking contacts

helpdesk management

Read Reviews (39)

Read Reviews (51)

engagement management

Read Reviews (38)

Read Reviews (36)

engaging and following up

Read Reviews (37)

Read Reviews (33)

communication management

Read Reviews (37)

Read Reviews (28)

sending & publishing communications

Read Reviews (20)

Read Reviews (21)

tracking & monitoring communications

Read Reviews (15)

Read Reviews (4)

sales call management

meeting management

call recording

campaign management

drip marketing

generation of new leads

lead tracking

direct marketing

lead qualification

Read Reviews (5)

Read Reviews (0)

lead qualification: demographic

Read Reviews (5)

Read Reviews (0)

products & pricelist management

Read Reviews (5)

Read Reviews (0)

training & onboarding

capturing leads

conversion management

Read Reviews (4)

Read Reviews (0)

sales document management

lead management

lead engagement

opportunity management

lead nurturing

advertisement

upselling

membership management

Read Reviews (0)

Read Reviews (11)

groups management

Read Reviews (0)

Read Reviews (8)

loyalty management

offer management

touchpoint management

Read Reviews (0)

Read Reviews (7)

payment management

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

Acquire customers
Enhance customer relationships
Increase sales & revenue

Acquire customers
Enhance customer relationships
Enter new markets internationally or locally
Increase sales & revenue
See 1 more

Top Channels

Channels Used

mobile
e-mail
mobile app
phone calls
offline
user generated content
blogs
social media
Facebook
newsletter
trade shows
website
point of sale
events
promotions
See 12 more

mobile
e-mail
mobile app
phone calls
offline
user generated content
blogs
social media
Facebook
newsletter
trade shows
website
point of sale
events
promotions
See 12 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Bigcontacts CRM vs Touchpoint: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of Bigcontacts CRM vs. Touchpoint is based on a specific set of business needs and context. The comparison uses 2673 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bigcontacts CRM and Touchpoint

Bigcontacts CRM covers Contact List Management with E-Mail, Engagement Management with Phone Calls, Helpdesk Management, Communication Management with E-Mail, etc.

Touchpoint focuses on Helpdesk Management with Mobile, Engagement Management with Mobile, Communication Management with E-Mail, Contact List Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Bigcontacts CRM

Focus area

Bigcontacts CRM is better than Touchpoint for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Touchpoint

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Bigcontacts CRM

Get a personalised risk report for Touchpoint

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.