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Blackbaud CRM vs Blackbaud Raiser's Edge NXT®: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud CRM vs. Blackbaud Raiser's Edge NXT® is based on a specific set of business needs and context. The comparison uses 5131 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud CRM and Blackbaud Raiser's Edge NXT®

Blackbaud CRM, Blackbaud Raiser's Edge NXT®, Giveffect, Blackbaud eTapestry, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud CRM covers Direct Marketing with Website, Contact List Management, Communication Management with E-Mail, Relationship Management with Offline, etc.

Blackbaud Raiser's Edge NXT® focuses on Engagement Management with Offline, Social Media Management with Website, Event Management with E-Mail, Lead Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud CRM

Focus area

Software Failure Risk

  • low

logo Blackbaud Raiser's Edge NXT®

Focus area

Blackbaud Raiser's Edge NXT® is better than Blackbaud CRM for

Software Failure Risk

  • medium

About

Blackbaud: World's Leading Software Company Powering Social ...

Fundraising & Donor Management Software - Raiser's Edge NXT | Blackbaud

Age

1981

1981

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

34

63

Total Goals
(we found evidences for)

5

13

Top Processes

Evidences indicate better relative satisfaction



contact list management


relationship management


communication management

sending & publishing communications


engagement management

engaging and following up


sales document management

contract management

proposal & quote management


helpdesk management


workflow management


knowledge management


training & onboarding


revenue cycle management



content management


campaign management


social media management

social media analytics


database marketing


membership management


competitive intelligence



products & pricelist management




performance management


generation of new leads



segmentation and targeting


identify target customers


loyalty management

identify target customers


trade show marketing


lead qualification: demographic


lead qualification

lead qualification: demographic


opportunity management




customer feedback management


promotion management



discount management


pipeline management



follower management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • See 2 more
  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve digital and social presence

  • Launch new products

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve consistency

  • Reduce bounce

  • Increase customer life time value

  • Improve efficiency

  • See 10 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • website

  • phone calls

  • mobile

  • on premises

  • user generated content

  • blogs

  • trade shows

  • promotions

  • point of sale

  • video

  • social media

  • events

  • newsletter

  • See 13 more
  • offline

  • causes and charity

  • e-mail

  • website

  • phone calls

  • mobile

  • on premises

  • user generated content

  • blogs

  • trade shows

  • promotions

  • point of sale

  • video

  • social media

  • events

  • newsletter

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting