Comparison Summary
This comparison report of Blackbaud eTapestry vs. BenchmarkONE is based on a specific set of business needs and context. The comparison uses 5996 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud eTapestry and BenchmarkONE
Blackbaud eTapestry, BenchmarkONE, Blackbaud CRM, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.
BenchmarkONE focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with E-Mail, Training & Onboarding with E-Mail, etc.
"We had to come up with a way to increase visibility and also to expand capacity. You need a donor database to do that. " - Danise Habun
"With tags, our email campaigns are hyper-relevant to our recipients, and we’ve seen open rates increase from around 65% to hover around 87% with click-through reaching nearly 27%. " - Leilani Williams
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud eTapestry
Focus area
Blackbaud eTapestry is better than BenchmarkONE for
Software Failure Risk
About
Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.
Sales and marketing software for small businesses and marketing agencies
Age
1981
2011
Financials
IPO
SERIES A
Business Need
Total Processes
(we found evidences for)
55
90
Total Goals
(we found evidences for)
9
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve digital and social presence
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Improve ROI
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Increase customer life time value
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Increase sales & revenue
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Grow market share
- See 6 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
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Scale best practices
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Improve digital and social presence
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Enter new markets internationally or locally
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Build brand awareness
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Grow market share
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Improve internal communications
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Launch new products
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Improve brand engagement
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Establish thought leadership
- See 10 more
Top Channels
Channels Used
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e-mail
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social media
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website
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phone calls
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newsletter
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user generated content
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blogs
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offline
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mobile
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video
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trade shows
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events
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LinkedIn
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Instagram
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chat
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point of sale
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display advertisement
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Facebook
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omnichannel
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on premises
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Facebook page
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promotions
- See 19 more
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e-mail
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social media
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website
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phone calls
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newsletter
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user generated content
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blogs
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offline
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mobile
-
video
-
trade shows
-
events
-
LinkedIn
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Instagram
-
chat
-
point of sale
-
display advertisement
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Facebook
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omnichannel
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on premises
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Facebook page
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promotions
- See 19 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
