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Blackbaud eTapestry vs BenchmarkONE: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud eTapestry vs. BenchmarkONE is based on a specific set of business needs and context. The comparison uses 5996 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and BenchmarkONE

Blackbaud eTapestry, BenchmarkONE, Blackbaud CRM, Neon CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

BenchmarkONE focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with E-Mail, Training & Onboarding with E-Mail, etc.

"We had to come up with a way to increase visibility and also to expand capacity. You need a donor database to do that. " - Danise Habun

"Since using BenchmarkONE we have cut our staff time required for data entry by over 50%. We have realized similar efficiencies with auto-population of our data base from new patient inquiries and other website forms. " - Claire Tinker

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than BenchmarkONE for

Software Failure Risk

  • medium

logo BenchmarkONE

Focus area

BenchmarkONE is better than Blackbaud eTapestry for

Software Failure Risk

  • medium

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Sales and marketing software for small businesses and marketing agencies

Age

1981

2011

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

55

90

Total Goals
(we found evidences for)

9

13

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


training & onboarding


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management

creating contact list


campaign management

campaign monitoring


social media management

social media analytics

monitoring social media

scheduling post to social media


sales document management

contract management

proposal & quote management


relationship management


social media marketing


workflow management


competitive intelligence


touchpoint management


channel management



knowledge management




membership management



content management


products & pricelist management






relationship marketing




segmentation and targeting


generation of new leads





personalized marketing






account management


lead qualification: technographic


lead qualification: behavioural


lead qualification: demographic


lead qualification

lead qualification: technographic

lead qualification: behavioural

lead qualification: demographic



discount management


promotion management


business development


follower management


database marketing


pipeline management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


lifetime value management


trade show marketing


conversion management


revenue cycle management


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • Launch new products

  • Improve brand engagement

  • Establish thought leadership

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • phone calls

  • newsletter

  • user generated content

  • blogs

  • offline

  • mobile

  • video

  • trade shows

  • events

  • LinkedIn

  • Instagram

  • chat

  • point of sale

  • display advertisement

  • Facebook

  • omnichannel

  • on premises

  • Facebook page

  • promotions

  • See 19 more
  • e-mail

  • social media

  • website

  • phone calls

  • newsletter

  • user generated content

  • blogs

  • offline

  • mobile

  • video

  • trade shows

  • events

  • LinkedIn

  • Instagram

  • chat

  • point of sale

  • display advertisement

  • Facebook

  • omnichannel

  • on premises

  • Facebook page

  • promotions

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting