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Blackbaud eTapestry vs Copper: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud eTapestry vs. Copper is based on a specific set of business needs and context. The comparison uses 7537 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and Copper

Blackbaud eTapestry, Copper, Blackbaud CRM, Neon CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

Copper focuses on Engagement Management with E-Mail, Contact List Management with E-Mail, Lead Tracking, Lead Management, etc.

"The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. " - Karen Tuecke

"Customers’ expectation for how to engage with the physical world is accelerating rapidly. So we think of the retail experience in a very data-driven manner—similar to that of an online session. Just like the web optimizes the conversion funnel, we f...ind unique moments in the physical store where we can use technology to remove friction. " - Healey Cypher

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than Copper for

Software Failure Risk

  • medium

logo Copper

Focus area

Copper is better than Blackbaud eTapestry for

Software Failure Risk

  • medium

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Copper | CRM Software Built for Google & G-Suite

Age

1981

Financials

IPO

Business Need

Total Processes
(we found evidences for)

55

89

Total Goals
(we found evidences for)

9

13

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


training & onboarding


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management

creating contact list


campaign management

campaign monitoring


social media management

social media analytics


sales document management

contract management

proposal & quote management


relationship management


social media marketing


workflow management


competitive intelligence


touchpoint management


channel management



knowledge management




membership management



content management


products & pricelist management






relationship marketing


segmentation and targeting


generation of new leads




business development


pipeline management


opportunity management


conversion management


meeting management



sales call management

meeting management


account management




lead qualification: technographic


lead qualification: demographic


lead qualification

lead qualification: technographic

lead qualification: demographic


follower management


promotion management


discount management



measuring customer satisfaction


customer feedback management

measuring customer satisfaction



conference call management




sales review & feedback


rating and review management




Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Grow market share

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • mobile

  • point of sale

  • website

  • mobile app

  • video

  • social media

  • on premises

  • promotions

  • user generated content

  • blogs

  • chat

  • Facebook

  • events

  • trade shows

  • Slack

  • games

  • See 16 more
  • e-mail

  • phone calls

  • offline

  • mobile

  • point of sale

  • website

  • mobile app

  • video

  • social media

  • on premises

  • promotions

  • user generated content

  • blogs

  • chat

  • Facebook

  • events

  • trade shows

  • Slack

  • games

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting