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Blackbaud eTapestry vs FLG: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud eTapestry vs. FLG is based on a specific set of business needs and context. The comparison uses 4216 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and FLG

Blackbaud eTapestry, FLG, Blackbaud CRM, Neon CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

FLG focuses on Engagement Management, Generation Of New Leads with Text SMS, Workflow Management with E-Mail, Social Media Management, etc.

"Blackbaud products have helped us raise support for the sisters and made our small team able to accomplish more than what we could on our own. Blackbaud’s wealth analytics have felt like an extra staff member. " - Melissa Azzara

"FLG is perfect for us - as a small business it’s key that we use flexible software that we can scale as we grow. " - Jonathan Ratcliffe

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than FLG for

Software Failure Risk

  • medium

logo FLG

Focus area

FLG is better than Blackbaud eTapestry for

Software Failure Risk

  • low

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Online CRM for SMEs that manage leads and automate customer touchpoints

Age

1981

Financials

IPO

NA

Business Need

Total Processes
(we found evidences for)

55

51

Total Goals
(we found evidences for)

9

7

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


training & onboarding


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management


campaign management

campaign monitoring


social media management

social media analytics


sales document management

contract management

proposal & quote management


relationship management


social media marketing


workflow management


competitive intelligence


touchpoint management


channel management



knowledge management




membership management



content management


products & pricelist management






generation of new leads





meeting management


sales call management

meeting management



conversion management


account management




customer feedback management


distribution management


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve internal communications

  • Launch new products

  • Grow market share

  • Improve ROI

  • See 4 more

Top Channels

Channels Used

  • text SMS

  • phone calls

  • e-mail

  • user generated content

  • blogs

  • website

  • mobile

  • offline

  • social media

  • point of sale

  • newsletter

  • games

  • on premises

  • review sites

  • See 11 more
  • text SMS

  • phone calls

  • e-mail

  • user generated content

  • blogs

  • website

  • mobile

  • offline

  • social media

  • point of sale

  • newsletter

  • games

  • on premises

  • review sites

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting