Comparison Summary
This comparison report of Blackbaud eTapestry vs. Follow Up Boss is based on a specific set of business needs and context. The comparison uses 4445 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud eTapestry and Follow Up Boss
Blackbaud eTapestry, Follow Up Boss, Blackbaud CRM, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.
Follow Up Boss focuses on Engagement Management, Generation Of New Leads with E-Mail, Lead Engagement, Collaboration with Phone Calls, etc.
"eTapestry is allowing us to evolve as an organization. We have definitely grown into the next level of thinking strategically about how we can leverage this platform. " - Leah Chang
"I was absolutely wowed by the skill set of the implementation team at Follow Up Boss. Out of the 10+ people I’ve dealt with in redoing our website and switching our CRM, the team at Follow Up Boss made everything VERY easy for me learn. They helped ...me navigate through some more advanced functionality - we moved at a good speed and I felt like I was their only client. " - Matt Talbot
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud eTapestry
Focus area
Blackbaud eTapestry is better than Follow Up Boss for
Software Failure Risk
Follow Up Boss
Focus area
Follow Up Boss is better than Blackbaud eTapestry for
Software Failure Risk
About
Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.
Real Estate CRM and Lead Management Software to deliver an incredible customer experience
Age
1981
Financials
IPO
NA
Business Need
Total Processes
(we found evidences for)
55
54
Total Goals
(we found evidences for)
9
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve digital and social presence
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Improve ROI
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Increase customer life time value
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Increase sales & revenue
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Grow market share
- See 6 more
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Improve ROI
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve efficiency
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Scale best practices
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Improve brand engagement
- See 4 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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website
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mobile
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Facebook
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text SMS
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games
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mobile app
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video
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offline
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on premises
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chat
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Slack
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mass media
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Twitter
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out of home
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billboards
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Facebook page
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radio
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television
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promotions
- See 19 more
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phone calls
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e-mail
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social media
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website
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mobile
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Facebook
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text SMS
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games
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mobile app
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video
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offline
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on premises
-
chat
-
Slack
-
mass media
-
Twitter
-
out of home
-
billboards
-
Facebook page
-
radio
-
television
-
promotions
- See 19 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
