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Blackbaud eTapestry vs HubSpot CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud eTapestry vs. HubSpot CRM is based on a specific set of business needs and context. The comparison uses 44618 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and HubSpot CRM

Blackbaud eTapestry, HubSpot CRM, Blackbaud CRM, Neon CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

HubSpot CRM focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, Lead Tracking with E-Mail, etc.

"The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. " - Karen Tuecke

"When I started at ClassPass, our website updates were managed by the engineering team. To get anything changed, even just copy, we had to get our ask approved as part of a 6-week sprint " - Amanda Raines

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than HubSpot CRM for

Software Failure Risk

  • medium

logo HubSpot CRM

Focus area

HubSpot CRM is better than Blackbaud eTapestry for

Software Failure Risk

  • medium

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

HubSpot CRM | For Sales Leaders

Age

1981

2006

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

55

145

Total Goals
(we found evidences for)

9

19

Top Processes

Evidences indicate better relative satisfaction



training & onboarding


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management

creating contact list


campaign monitoring


social media management

social media analytics

monitoring social media

scheduling post to social media

managing social media account


sales document management

contract management

proposal & quote management


relationship management


social media marketing


workflow management


competitive intelligence


touchpoint management


channel management



knowledge management




membership management




products & pricelist management








segmentation and targeting


generation of new leads






personalized marketing





call transcription



sales call management

call transcription






pipeline management


conversion management



promotion management


discount management


business development


lead qualification: behavioural


lead qualification: demographic


lead qualification: technographic


lead qualification: firmographic


lead qualification

lead qualification: behavioural

lead qualification: demographic

lead qualification: technographic

lead qualification: firmographic



account management


measuring customer satisfaction


measuring net promoter score


customer feedback management

measuring customer satisfaction

measuring net promoter score


opportunity management


sales review & feedback


database marketing


follower management


performance management



identify target customers


loyalty management

identify target customers



calendar management



create learning path


track learning progress


courses & assessment

create learning path

track learning progress



rating and review management




trade show marketing


lifetime value management


outbound marketing



revenue cycle management



conference call management



category management


advocacy management



motivation management




distribution management


community marketing


customer case management



international marketing




merger and acquisition


community building


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Grow market share

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve efficiency

  • Build brand awareness

  • Improve visibility

  • Launch new products

  • Shorten ramp up time

  • Establish thought leadership

  • Improve consistency

  • Improve brand engagement

  • Increase customer life time value

  • See 16 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • user generated content

  • blogs

  • offline

  • chat

  • point of sale

  • mobile

  • Facebook

  • video

  • LinkedIn

  • promotions

  • on premises

  • mobile app

  • newsletter

  • trade shows

  • Twitter

  • events

  • Instagram

  • games

  • text SMS

  • coupons

  • Facebook page

  • channel partners

  • Slack

  • Skype

  • print media

  • support groups

  • Pinterest

  • magazine

  • causes and charity

  • mass media

  • display advertisement

  • See 32 more
  • e-mail

  • phone calls

  • social media

  • website

  • user generated content

  • blogs

  • offline

  • chat

  • point of sale

  • mobile

  • Facebook

  • video

  • LinkedIn

  • promotions

  • on premises

  • mobile app

  • newsletter

  • trade shows

  • Twitter

  • events

  • Instagram

  • games

  • text SMS

  • coupons

  • Facebook page

  • channel partners

  • Slack

  • Skype

  • print media

  • support groups

  • Pinterest

  • magazine

  • causes and charity

  • mass media

  • display advertisement

  • See 32 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting