Product Business Settings

HubSpot CRM is popular in Information Technology And Services, Marketing And Advertising, and Computer Software industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Marketing Automation
Sales Enablement
Email Marketing
Content Management Systems

HubSpot CRM Product Overview

HubSpot’s free CRM streamlines business operations with features like live chat, meeting scheduling, and email tracking. Customer support, sales, and marketing are efficiently powered.

How satisfied the customers are with HubSpot CRM use-cases

Reviews

"Our franchisees are their own LLCs, and they wanted more access, control, and input into sales and marketing, They wanted to see email performance and analyze contacts. But we were very limited in what we could do." - Haley Irwin
"Rock Content had been using Intercom for customer messaging and Strikedeck for customer success — along with other proprietary platforms and manual processes. This resulted in information silos and many inefficiencies." - João Dobbin

HubSpot CRM Customer Insights, Testimonials and Case Studies

How can HubSpot CRM enhance your Communication Management process?

How does HubSpot CRM facilitate Engagement Management?

What solutions does HubSpot CRM provide for Contact List Management?

What benefits does HubSpot CRM offer for Lead Tracking?

How can HubSpot CRM enhance your Social Media Management process?

What is HubSpot CRM?

HubSpot a free CRM platform with full suite of sales productivity tools to sell more in an efficient manner. It provides full visibility to sales pipeline in real-time. It benefits sales leaders, sales reps, marketers, customer service teams, operations team, and business owners. It helps to acquire customers, manage customer relationships and increase sales and revenue.

HubSpot CRM provides near real-time view of sales pipeline in a easy-to-use visual dashboard. It helps sales leaders manage performance of their team members, get visibility on quota attainment, and provides all performance data to coach the sales team members. It enables sales and marketing teams with tools to increase productivity and get all the tracking, reporting, and third-party integrations required with less work and remove friction from the sales process.

Some of its features include email tracking and notifications, email templates and scheduling, Gmail and Outlook integration, meeting scheduling, company insights, contact management, and many more.

What is HubSpot CRM used for?

HubSpot CRM is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engagement Management and Contact List Management .

What are the top features of HubSpot CRM?

Templates, Personalization and Recording are some of the top features of HubSpot CRM.

Who uses HubSpot CRM?

HubSpot CRM is used by Information Technology And Services, Marketing And Advertising and Computer Software among other industries.

What are HubSpot CRM alternatives?

Less Annoying CRM, Teamgate CRM, ClickUp and Freshsales are popular alternatives for HubSpot CRM.

Where is HubSpot CRM located?

HubSpot CRM is headquartered at 25 First Street, 2nd Floor Cambridge, MA 02141 United States.

399 buyers and buying teams have used Cuspera to assess how well HubSpot CRM solved their CRM needs. Cuspera uses 41798 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
HubSpot CRM testimonial

Haley Irwin

Marketing Technology Manager

Crunch Fitness

Our franchisees are their own LLCs, and they wanted more access, control, and input into sales and marketing, They wanted to see email performance and analyze contacts. But we were very limited in what we could do. Testimonial By Haley Irwin
HubSpot CRM testimonial

João Dobbin

Manager of Business Enablement

Rock Content

Rock Content had been using Intercom for customer messaging and Strikedeck for customer success — along with other proprietary platforms and manual processes. This resulted in information silos and many inefficiencies. Testimonial By João Dobbin
HubSpot CRM testimonial

Elizabeth Archer

Senior Manager, Marketing Operations

Momentive

Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before. Testimonial By Elizabeth Archer
CUSTOMERS TESTIMONIALS
HubSpot CRM testimonial

Haley Irwin

Marketing Technology Manager

Crunch Fitness

Our franchisees are their own LLCs, and they wanted more access, control, and input into sales and marketing, They wanted to see email performance and analyze contacts. But we were very limited in what we could do. Testimonial By Haley Irwin
HubSpot CRM testimonial

João Dobbin

Manager of Business Enablement

Rock Content

Rock Content had been using Intercom for customer messaging and Strikedeck for customer success — along with other proprietary platforms and manual processes. This resulted in information silos and many inefficiencies. Testimonial By João Dobbin
HubSpot CRM testimonial

Elizabeth Archer

Senior Manager, Marketing Operations

Momentive

Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before. Testimonial By Elizabeth Archer
 

HubSpot customer growth soars as multi-hub adoption becomes the norm ...

HubSpot reported strong Q4 and annual financial results, with revenue reaching $846.7 million, a 20% year-on-year increase. The company added 9,800 new customers in Q4, with a total of 288,706 custom...ers by the end of 2025. Multi-hub adoption is becoming standard, with customers like Rentokil Initial and Mercantile Bank expanding their use of HubSpot's suite. CEO Yamini Rangan emphasized HubSpot's role as a platform for customer context, crucial for AI-driven outcomes.

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HubSpot New Contracts And Cash Flow Outlook Contrast With Weak Share Performance

HubSpot has secured new contracts, enhancing its business pipeline and expects an improved free cash flow margin, indicating operational efficiency. Despite a decline in share performance, these deve...lopments suggest HubSpot's potential for reinvestment and growth without relying heavily on external funding. The company aims to leverage its multi-hub platform and AI tools to strengthen customer relationships and compete in the customer engagement software market.

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GoingClear Recognized for B2B Growth Leadership with HubSpot CMS by DesignRush

GoingClear has been recognized for its B2B growth leadership with HubSpot CMS by DesignRush. The agency's founder, Paul J. Scott, highlighted the benefits of using HubSpot CMS for B2B brands, emphasi...zing its role in simplifying marketing and sales alignment, enhancing SEO, and supporting scalable digital growth. GoingClear's proprietary G 3 Framework complements HubSpot CMS, aiding B2B brands in transitioning to unified digital platforms.

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Roof Maxx - Consumer Services - Medium

Roof Maxx used HubSpot to grow from 72 to 250 exclusive dealers in 24 months. The company wanted to expand its dealer network quickly. HubSpot's marketing, sales, and customer service platform helped... them automate outreach and manage leads. As a result, Roof Maxx scaled its business and improved dealer acquisition. The platform supported their rapid growth in the consumer services industry.

Read on →

Clearwing - Events Services - Medium

Marketing Hub helped Clearwing run its AVL Expo campaign, driving $8M in revenue and 4,200% ROI. Clearwing unified campaign planning, asset management, and performance tracking in one platform. Marke...ting studio enabled visual campaign mapping and faster execution, reducing build time from weeks to days. The team generated 250+ hot leads and improved event attendance with automated, personalized follow-ups. Clearwing now delivers seamless, data-driven marketing for live events.

Read on →

Lucanet - Computer Software - Large

HubSpot Marketing Hub helped Lucanet centralize its global marketing automation. Lucanet saw a 30% increase in MQLs, 25% time savings, and 70% more leads. The company unified nine CRM accounts into o...ne Salesforce instance and integrated it with HubSpot. This improved data quality, marketing automation, and lead management. Lucanet now runs targeted campaigns and manages customer data more efficiently.

Read on →

HubSpot CRM Tutorial for Beginners

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Peers used HubSpot CRM for communication management and engagement management

HubSpot CRM Features

  • Low
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  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.02/5

Read Reviews (45)
Analytics

4.21/5

Read Reviews (1230)
Custom Reports

3.49/5

Read Reviews (5181)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.02/5

Read Reviews (45)
Analytics

4.21/5

Read Reviews (1230)
Custom Reports

3.49/5

Read Reviews (5181)

Software Failure Risk Guidance

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for HubSpot CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for HubSpot CRM

HubSpot, Inc News

Product
 

HubSpot's Sidekick: Multi-Model AI Code Review with 90% Faster Feedback and 80 ...

HubSpot has introduced Sidekick, an AI-powered code review tool that uses large language models to provide automated feedback on GitHub pull requests. This tool has reduced feedback time by 90% and achieved an 80% approval rate among engineers. Sidekick's integration with HubSpot's Aviator framework enhances its functionality, allowing for better feedback quality and operational efficiency.

Partnership
 

TRooInbound Ticks Off HubSpot Diamond Partner Tier From Its Bucket List

TRooInbound has achieved the HubSpot Diamond Solutions Partner tier, marking a significant milestone in its rapid growth within the HubSpot ecosystem. This accomplishment highlights TRooInbound's expertise in HubSpot consulting and AI-enabled CRM strategies, reflecting its commitment to delivering impactful solutions for businesses.

Product
 

Xcellimark Launches HubSpot Interactive Map to Enhance Location Discovery on ...

Xcellimark, a HubSpot Platinum Solutions Partner, launched the HubSpot Interactive Location Map, now available in the HubSpot Marketplace. This module enhances location discovery on HubSpot websites by transforming static location pages into interactive maps. It offers multiple layout options, Mapbox integration, and customizable features, improving user engagement and navigation for businesses with multiple locations.

Awards
 

Concept Awarded Manufacturing Industry Specialist Badge from HubSpot

HubSpot awarded Concept the Manufacturing Industry Specialist Badge, recognizing their expertise in delivering industry-specific solutions for manufacturing. This badge, part of HubSpot's initiative to highlight partners with proven capabilities, requires partners to support multiple HubSpot portals and provide case studies. Concept, a Diamond HubSpot partner, is now positioned as a top resource for manufacturers using HubSpot.

HubSpot, Inc Profile

Company Name

HubSpot, Inc

Company Website

https://www.hubspot.com/

Year Founded

2006

HQ Location

25 First Street, 2nd Floor Cambridge, MA 02141 United States

Employees

1001-5000

Social

Financials

IPO