HubSpot CRM Overview
HubSpot’s free CRM streamlines business operations with features like live chat, meeting scheduling, and email tracking. Customer support, sales, and marketing are efficiently powered.
Use Cases
Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using HubSpot CRM.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using HubSpot CRM.
HubSpot CRM Use-Cases and Business Priorities: Customer Satisfaction Data
HubSpot CRM works with different mediums / channels such as E-Mail. and Phone Calls.
HubSpot CRM's features include Templates, Personalization, Recording, etc. and HubSpot CRM support capabilities include Email Support, Phone Support, Chat Support, etc. also HubSpot CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"We needed a platform for our blog content, then marketing, and then customer service. Over time, we accumulated six products in addition to Salesforce, including Act-On, Mailchimp, Google Analytics, WordPress, and Zendesk." - Stephanie Hunter
Peer review evidence (same sources as the product rating summary)
"...We can now, in real-time, track exactly how each landing page, advertisement, social media post, etc...." Peer review by User
"...HubSpot's CRM is an excellent way for small-to-medium sized sales teams to track, follow-up, and close on leads...." Peer review by Nick Peterson, Digital Marketing Coordinator, Leighton Interactive
"...The task feature is great because it means I can't forget to make a call or contact a lead...." Peer review by Terri G, Patient Care Coordinator
HubSpot CRM, Less Annoying CRM, Teamgate CRM, ClickUp, Freshsales, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for HubSpot CRM
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
HubSpot CRM is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
HubSpot CRM Customer wins, Customer success stories, Case studies
What solutions does HubSpot CRM provide for Communication Management?
How can HubSpot CRM optimize your Engagement Management Workflow?
How does HubSpot CRM address your Contact List Management Challenges?
How does HubSpot CRM facilitate Lead Tracking?
399 buyers and buying teams have used Cuspera to assess how well HubSpot CRM solved their CRM needs. Cuspera uses 41798 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We needed a platform for our blog content, then marketing, and then customer service. Over time, we accumulated six products in addition to Salesforce, including Act-On, Mailchimp, Google Analytics, WordPress, and Zendesk. Testimonial By Stephanie Hunter |
|
Rock Content had been using Intercom for customer messaging and Strikedeck for customer success — along with other proprietary platforms and manual processes. This resulted in information silos and many inefficiencies. Testimonial By João Dobbin |
|
Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before. Testimonial By Elizabeth Archer |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Stephanie Hunter COO and Co-Founder Ving |
We needed a platform for our blog content, then marketing, and then customer service. Over time, we accumulated six products in addition to Salesforce, including Act-On, Mailchimp, Google Analytics, WordPress, and Zendesk. Testimonial By Stephanie Hunter |
|
João Dobbin Manager of Business Enablement Rock Content |
Rock Content had been using Intercom for customer messaging and Strikedeck for customer success — along with other proprietary platforms and manual processes. This resulted in information silos and many inefficiencies. Testimonial By João Dobbin |
|
Elizabeth Archer Senior Manager, Marketing Operations Momentive |
Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before. Testimonial By Elizabeth Archer |
Creative Edge - Marketing And Advertising - Medium
Creative Edge expands HubSpot with NeigerDesign
Loverboy - Beverage - Small
Summer House star Kyle Cooke dishes on his collaboration with HubSpot AEO
HubSpot CRM Tutorial for Beginners
Frequently Asked Questions(FAQ)
for HubSpot CRM
What is HubSpot CRM?
HubSpot a free CRM platform with full suite of sales productivity tools to sell more in an efficient manner. It provides full visibility to sales pipeline in real-time. It benefits sales leaders, sales reps, marketers, customer service teams, operations team, and business owners. It helps to acquire customers, manage customer relationships and increase sales and revenue.
HubSpot CRM provides near real-time view of sales pipeline in a easy-to-use visual dashboard. It helps sales leaders manage performance of their team members, get visibility on quota attainment, and provides all performance data to coach the sales team members. It enables sales and marketing teams with tools to increase productivity and get all the tracking, reporting, and third-party integrations required with less work and remove friction from the sales process.
Some of its features include email tracking and notifications, email templates and scheduling, Gmail and Outlook integration, meeting scheduling, company insights, contact management, and many more.
What is HubSpot CRM used for?
What are the top features of HubSpot CRM?
Who uses HubSpot CRM?
What are HubSpot CRM alternatives?
Where is HubSpot CRM located?
Peers used HubSpot CRM for communication management and engagement management
HubSpot CRM Competitors
HubSpot CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (45) |
| Analytics | Read Reviews (1230) |
| Custom Reports | Read Reviews (5181) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (45) |
| Analytics | Read Reviews (1230) |
| Custom Reports | Read Reviews (5181) |
HubSpot CRM Integrations
HubSpot CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for HubSpot CRM
Software Failure Risk Guidance
?for HubSpot CRM
Overall Risk Meter
Top Failure Risks for HubSpot CRM
HubSpot, Inc News
HubSpot launches Revenue Hub to manage revenue data in one place. Here ...
HubSpot has launched Revenue Hub, a unified platform for managing revenue data, including quotes, contracts, billing, and payments. It integrates with systems like Stripe, QuickBooks, and Xero, providing a comprehensive view of customer revenue data. This platform aims to streamline revenue operations and enhance customer relationship management by offering a 360-degree view of customer interactions and revenue context.
Software twist for HubSpot CRM, new Sales Hub tools target SMB teams
HubSpot has enhanced its Sales Hub, a cloud-based CRM tool, targeting small and mid-sized sales teams. The platform integrates CRM, outreach, and automation features, offering pipeline management, AI-assisted prospecting, and email sequencing. It supports integration with HubSpot's Marketing and Service Hubs, providing a unified sales environment. The tiered subscription model allows businesses to scale features as they grow.
MNTN Brings Advanced Data Attribution to CTV with First of its Kind HubSpot Integration
MNTN has launched a new integration with HubSpot, enabling Connected TV performance data to flow directly into HubSpot's CRM workflows. This integration provides B2B advertisers with full-funnel visibility and connects TV ad activity to individual contact records, enhancing sales outreach and marketing analytics. The integration is now available in the HubSpot App Marketplace.
TitanX Deepens Salesforce and HubSpot CRM Integrations With Automated Phone Intent Scoring
TitanX has enhanced its integrations with Salesforce and HubSpot by embedding Phone Intent scoring and enrichment capabilities directly into the CRMs. This allows automated scoring workflows and native data management, improving efficiency for revenue teams. The integration aims to consolidate sales tech stacks and increase platform usage within Salesforce and HubSpot-centric organizations.
HubSpot, Inc Profile
HQ Location
25 First Street, 2nd Floor Cambridge, MA 02141 United States
Employees
1001-5000
Social
Financials
IPO
What makes HubSpot CRM ideal for Social Media Management?