HubSpot CRM Overview
HubSpot’s free CRM streamlines business operations with features like live chat, meeting scheduling, and email tracking. Customer support, sales, and marketing are efficiently powered.
Use Cases
Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using HubSpot CRM.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using HubSpot CRM.
HubSpot CRM Use-Cases and Business Priorities: Customer Satisfaction Data
HubSpot CRM works with different mediums / channels such as E-Mail. and Phone Calls.
HubSpot CRM's features include Templates, Personalization, Recording, etc. and HubSpot CRM support capabilities include Email Support, Phone Support, Chat Support, etc. also HubSpot CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before." - Elizabeth Archer
HubSpot CRM, Less Annoying CRM, Teamgate CRM, ClickUp, Freshsales, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for HubSpot CRM
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
HubSpot CRM is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on HubSpot CRM Use Cases
How can HubSpot CRM optimize your Communication Management Workflow?
How efficiently Does HubSpot CRM manage your Engagement Management?
How does HubSpot CRM facilitate Contact List Management?
How efficiently Does HubSpot CRM manage your Lead Tracking?
93+ more Business Use Cases
399 buyers and buying teams have used Cuspera to assess how well HubSpot CRM solved their CRM needs. Cuspera uses 41798 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before. Testimonial By Elizabeth Archer |
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Our brokers need to know everything we’re doing with every client—not just what we’re doing in our own backyard but what we’re doing globally, Testimonial By Mike Hart |
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When I started at ClassPass, our website updates were managed by the engineering team. To get anything changed, even just copy, we had to get our ask approved as part of a 6-week sprint Testimonial By Amanda Raines |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Elizabeth Archer Senior Manager, Marketing Operations Momentive |
Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before. Testimonial By Elizabeth Archer |
Mike Hart Global Chief Information Officer Avison Young |
Our brokers need to know everything we’re doing with every client—not just what we’re doing in our own backyard but what we’re doing globally, Testimonial By Mike Hart |
![]() Amanda Raines the Head of B2B Marketing ClassPass |
When I started at ClassPass, our website updates were managed by the engineering team. To get anything changed, even just copy, we had to get our ask approved as part of a 6-week sprint Testimonial By Amanda Raines |
Case Studies
CASE STUDY Papaya Global
CASE STUDY Le Wagon
CASE STUDY IN-18
CASE STUDY me&u
CASE STUDY 2030 Builders
CASE STUDY Scrums.com
Video
HubSpot CRM Tutorial for Beginners

Frequently Asked Questions(FAQ)
for HubSpot CRM
What is HubSpot CRM?
HubSpot a free CRM platform with full suite of sales productivity tools to sell more in an efficient manner. It provides full visibility to sales pipeline in real-time. It benefits sales leaders, sales reps, marketers, customer service teams, operations team, and business owners. It helps to acquire customers, manage customer relationships and increase sales and revenue.
HubSpot CRM provides near real-time view of sales pipeline in a easy-to-use visual dashboard. It helps sales leaders manage performance of their team members, get visibility on quota attainment, and provides all performance data to coach the sales team members. It enables sales and marketing teams with tools to increase productivity and get all the tracking, reporting, and third-party integrations required with less work and remove friction from the sales process.
Some of its features include email tracking and notifications, email templates and scheduling, Gmail and Outlook integration, meeting scheduling, company insights, contact management, and many more.
What is HubSpot CRM used for?
What are the top features of HubSpot CRM?
Who uses HubSpot CRM?
What are HubSpot CRM alternatives?
Where is HubSpot CRM located?
HubSpot CRM Competitors
HubSpot CRM Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (45) |
Analytics | Read Reviews (1230) |
Custom Reports | Read Reviews (5181) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (45) |
Analytics | Read Reviews (1230) |
Custom Reports | Read Reviews (5181) |
HubSpot CRM Integrations
HubSpot CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for HubSpot CRM
Software Failure Risk Guidance
?for HubSpot CRM
Overall Risk Meter
Top Failure Risks for HubSpot CRM
HubSpot, Inc News
Cloudify Launched QuickBooksOnline Integration for HubSpot - openPR.com
Cloudify has launched a QuickBooksOnline integration for HubSpot, enhancing sales-to-finance operations. This integration allows businesses to synchronize contacts and invoices, automate deal-to-invoice conversions, and sync financial data in real-time. It aims to reduce errors and streamline invoicing processes. The integration is available with a free trial and flexible pricing plans, starting at $15/month.
CallTrackingMetrics Reports Strong Start to 2025 with HubSpot Certification, AI ...
CallTrackingMetrics' app has been certified in the HubSpot App Marketplace, ensuring high standards for security, performance, and usability. This certification enhances reliability for sales and marketing teams using HubSpot, particularly in connecting attribution data across platforms.
Falkon SMS Launches HubSpot Integration to Power Real-Time CRM Messaging
Falkon SMS has launched a new integration with HubSpot, enabling real-time SMS messaging within the HubSpot CRM platform. This integration allows businesses to send and receive SMS directly from HubSpot, streamlining customer communication and enhancing CRM workflows.
Popl Becomes HubSpot App Partner with a Certified Integration - PRWeb
Popl has joined the HubSpot App Partner Program with a certified integration, enabling users to connect Popls digital business card platform directly with HubSpots CRM and marketing tools. This integration streamlines lead capture and contact management, enhancing workflow automation for businesses using HubSpot.
HubSpot, Inc Profile
HQ Location
25 First Street, 2nd Floor Cambridge, MA 02141 United States
Employees
1001-5000
Social
Financials
IPO
How efficiently Does HubSpot CRM manage your Social Media Management?