HubSpot CRM Overview
HubSpot’s free CRM streamlines business operations with features like live chat, meeting scheduling, and email tracking. Customer support, sales, and marketing are efficiently powered.
Use Cases
Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using HubSpot CRM.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using HubSpot CRM.
HubSpot CRM Use-Cases and Business Priorities: Customer Satisfaction Data
HubSpot CRM works with different mediums / channels such as E-Mail. and Phone Calls.
HubSpot CRM's features include Templates, Personalization, Recording, etc. and HubSpot CRM support capabilities include Email Support, Phone Support, Chat Support, etc. also HubSpot CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before." - Elizabeth Archer
HubSpot CRM, Hubspot Sales Hub, Zoho CRM, Salesforce Sales Cloud, Pipedrive, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for HubSpot CRM
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
HubSpot CRM is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on HubSpot CRM Use Cases
What Are the key features of HubSpot CRM for Communication Management?
How efficiently Does HubSpot CRM manage your Engagement Management?
What benefits does HubSpot CRM offer for Contact List Management?
What makes HubSpot CRM ideal for Lead Tracking?
93+ more Business Use Cases
399 buyers and buying teams have used Cuspera to assess how well HubSpot CRM solved their CRM needs. Cuspera uses 41798 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before. Testimonial By Elizabeth Archer |
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Rock Content had been using Intercom for customer messaging and Strikedeck for customer success — along with other proprietary platforms and manual processes. This resulted in information silos and many inefficiencies. Testimonial By João Dobbin |
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You’re dealing with one contact record. There are no sync issues, no messing around with the APIs, no deciding which system is the master and which system can overwrite data in the other system. This has empowered us to stop wasting time on integration challenges and focus on getting the process ri...ght. |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Elizabeth Archer Senior Manager, Marketing Operations Momentive |
Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before. Testimonial By Elizabeth Archer |
![]() João Dobbin Manager of Business Enablement Rock Content |
Rock Content had been using Intercom for customer messaging and Strikedeck for customer success — along with other proprietary platforms and manual processes. This resulted in information silos and many inefficiencies. Testimonial By João Dobbin |
![]() Matthew Wellschlager VP of Marketing Ceros |
You’re dealing with one contact record. There are no sync issues, no messing around with the APIs, no deciding which system is the master and which system can overwrite data in the other system. This has empowered us to stop wasting time on integration challenges and focus on getting the process ri...ght. |
Case Studies
COMPANY | INDUSTRY | CASE STUDIES |
---|---|---|
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Marketing and Advertising
|
Marketing and Advertising |
CASE STUDY Lake OneRead More |
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Information Technology and Services
|
Information Technology and Services |
Case Study Rock ContentRead More |
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NA |
CASE STUDY TriageRead More |
Video
HubSpot CRM Tutorial for Beginners

Frequently Asked Questions(FAQ)
for HubSpot CRM
What is HubSpot CRM?
HubSpot a free CRM platform with full suite of sales productivity tools to sell more in an efficient manner. It provides full visibility to sales pipeline in real-time. It benefits sales leaders, sales reps, marketers, customer service teams, operations team, and business owners. It helps to acquire customers, manage customer relationships and increase sales and revenue.
HubSpot CRM provides near real-time view of sales pipeline in a easy-to-use visual dashboard. It helps sales leaders manage performance of their team members, get visibility on quota attainment, and provides all performance data to coach the sales team members. It enables sales and marketing teams with tools to increase productivity and get all the tracking, reporting, and third-party integrations required with less work and remove friction from the sales process.
Some of its features include email tracking and notifications, email templates and scheduling, Gmail and Outlook integration, meeting scheduling, company insights, contact management, and many more.
What is HubSpot CRM used for?
What are the top features of HubSpot CRM?
Who uses HubSpot CRM?
What are HubSpot CRM alternatives?
Where is HubSpot CRM located?
HubSpot CRM Competitors
HubSpot CRM Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (45) |
Analytics | Read Reviews (1230) |
Custom Reports | Read Reviews (5181) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (45) |
Analytics | Read Reviews (1230) |
Custom Reports | Read Reviews (5181) |
HubSpot CRM Integrations
HubSpot CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for HubSpot CRM
Software Failure Risk Guidance
?for HubSpot CRM
Overall Risk Meter
Top Failure Risks for HubSpot CRM
HubSpot, Inc News
Wendt Partners Establishes New HubSpot Practices in AI and Global Growth - Yahoo Finance
Wendt Partners has established new practices with HubSpot focused on AI and global growth.
PinTags Joins The HubSpot App Marketplace To Transform Data Management
PinTags, a data classification app by Cloud Analogy, is now available on the HubSpot App Marketplace, enhancing data management solutions for businesses.
Sales Focus Joins HubSpot (NYSE:HUBS) Partner Program to Enhance CRM and Drive Growth
Sales Focus Inc. has joined HubSpot's Solutions Partner Program to enhance CRM and drive growth. HubSpot's Q4 2024 earnings showed robust revenue growth and a transition from a net loss to net income, contributing to a modest share price increase amidst a mixed market environment.
HubSpot, Inc Feeds
Meticulosity Acquires SummitBound Marketing to Expand HubSpot Services and Inbound ... - PRWeb
Meticulosity has acquired SummitBound Marketing to enhance its HubSpot services and inbound marketing capabilities.
HubSpot (HUBS) Tops Q1 Earnings and Revenue Estimates - MSN
HubSpot (HUBS) Tops Q1 Earnings and Revenue Estimates - MSN
HubSpot ( NYSE : HUBS ) Announces Quarterly Earnings Results
HubSpot reported quarterly earnings with an EPS of $0.20, missing the consensus estimate of $2.18. The company provided guidance for Q1 2025 and FY 2025. The stock price fell during trading, and the company has a negative net margin and return on equity.
HubSpot, Inc Profile
HQ Location
25 First Street, 2nd Floor Cambridge, MA 02141 United States
Employees
1001-5000
Social
Financials
IPO
What Are the key features of HubSpot CRM for Social Media Management?