Product Business Settings

HubSpot CRM is popular in Information Technology And Services, Marketing And Advertising, and Computer Software industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Marketing Automation
Sales Enablement
Email Marketing
Content Management Systems

HubSpot CRM Product Overview

HubSpot’s free CRM streamlines business operations with features like live chat, meeting scheduling, and email tracking. Customer support, sales, and marketing are efficiently powered.

How satisfied the customers are with HubSpot CRM use-cases

Reviews

"You’re dealing with one contact record. There are no sync issues, no messing around with the APIs, no deciding which system is the master and which system can overwrite data in the other system. This has empowered us to stop wasting time on integrat...ion challenges and focus on getting the process right." - Matthew Wellschlager
"We wanted to use custom workflows to automate our processes, which would free up our concierge customer service team to provide top-level service, It was a different way of thinking — and finding the right technology to do it was critical." - Seth Waite

HubSpot CRM Customer Insights, Testimonials and Case Studies

How can HubSpot CRM optimize your Communication Management Workflow?

How does HubSpot CRM address your Engagement Management Challenges?

What benefits does HubSpot CRM offer for Contact List Management?

How can HubSpot CRM optimize your Lead Tracking Workflow?

What Are the key features of HubSpot CRM for Social Media Management?

What is HubSpot CRM?

HubSpot a free CRM platform with full suite of sales productivity tools to sell more in an efficient manner. It provides full visibility to sales pipeline in real-time. It benefits sales leaders, sales reps, marketers, customer service teams, operations team, and business owners. It helps to acquire customers, manage customer relationships and increase sales and revenue.

HubSpot CRM provides near real-time view of sales pipeline in a easy-to-use visual dashboard. It helps sales leaders manage performance of their team members, get visibility on quota attainment, and provides all performance data to coach the sales team members. It enables sales and marketing teams with tools to increase productivity and get all the tracking, reporting, and third-party integrations required with less work and remove friction from the sales process.

Some of its features include email tracking and notifications, email templates and scheduling, Gmail and Outlook integration, meeting scheduling, company insights, contact management, and many more.

What is HubSpot CRM used for?

HubSpot CRM is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engagement Management and Contact List Management .

What are the top features of HubSpot CRM?

Templates, Personalization and Recording are some of the top features of HubSpot CRM.

Who uses HubSpot CRM?

HubSpot CRM is used by Information Technology And Services, Marketing And Advertising and Computer Software among other industries.

What are HubSpot CRM alternatives?

Less Annoying CRM, Teamgate CRM, ClickUp and Freshsales are popular alternatives for HubSpot CRM.

Where is HubSpot CRM located?

HubSpot CRM is headquartered at 25 First Street, 2nd Floor Cambridge, MA 02141 United States.

399 buyers and buying teams have used Cuspera to assess how well HubSpot CRM solved their CRM needs. Cuspera uses 41798 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
HubSpot CRM testimonial

Matthew Wellschlager

VP of Marketing

Ceros

You’re dealing with one contact record. There are no sync issues, no messing around with the APIs, no deciding which system is the master and which system can overwrite data in the other system. This has empowered us to stop wasting time on integration challenges and focus on getting the process ri...ght.

Testimonial By Matthew Wellschlager
HubSpot CRM testimonial

Seth Waite

President, and CEO

Handled

We wanted to use custom workflows to automate our processes, which would free up our concierge customer service team to provide top-level service, It was a different way of thinking — and finding the right technology to do it was critical. Testimonial By Seth Waite
HubSpot CRM testimonial

Elizabeth Archer

Senior Manager, Marketing Operations

Momentive

Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before. Testimonial By Elizabeth Archer
CUSTOMERS TESTIMONIALS
HubSpot CRM testimonial

Matthew Wellschlager

VP of Marketing

Ceros

You’re dealing with one contact record. There are no sync issues, no messing around with the APIs, no deciding which system is the master and which system can overwrite data in the other system. This has empowered us to stop wasting time on integration challenges and focus on getting the process ri...ght.

Testimonial By Matthew Wellschlager
HubSpot CRM testimonial

Seth Waite

President, and CEO

Handled

We wanted to use custom workflows to automate our processes, which would free up our concierge customer service team to provide top-level service, It was a different way of thinking — and finding the right technology to do it was critical. Testimonial By Seth Waite
HubSpot CRM testimonial

Elizabeth Archer

Senior Manager, Marketing Operations

Momentive

Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before. Testimonial By Elizabeth Archer
 

HubSpot New Contracts And Cash Flow Outlook Contrast With Weak Share Performance

HubSpot has secured new contracts, enhancing its business pipeline and expects an improved free cash flow margin, indicating operational efficiency. Despite a decline in share performance, these deve...lopments suggest HubSpot's potential for reinvestment and growth without relying heavily on external funding. The company aims to leverage its multi-hub platform and AI tools to strengthen customer relationships and compete in the customer engagement software market.

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GoingClear Recognized for B2B Growth Leadership with HubSpot CMS by DesignRush

GoingClear has been recognized for its B2B growth leadership with HubSpot CMS by DesignRush. The agency's founder, Paul J. Scott, highlighted the benefits of using HubSpot CMS for B2B brands, emphasi...zing its role in simplifying marketing and sales alignment, enhancing SEO, and supporting scalable digital growth. GoingClear's proprietary G 3 Framework complements HubSpot CMS, aiding B2B brands in transitioning to unified digital platforms.

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Leading Security Workforce Platform Unifies Global Marketing with Marketo to HubSpot Migration

A North American security workforce management provider unified its global marketing operations by migrating from Marketo to HubSpot, led by Orange Marketing. This strategic migration streamlined mar...keting processes, consolidated data, and improved scalability across 30,000 client sites in 45 countries, enhancing operational efficiency and supporting future growth.

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Papaya Global - Financial Services

Papaya Global uses HubSpot and AWS to automate marketing and support rapid growth. The marketing team relies on HubSpot Marketing Hub for automation, data integration, and reporting. This helps them ...run targeted campaigns and manage a large ABM system with a small team. Automation and easy onboarding let them scale operations efficiently. HubSpot's flexibility and AWS's cloud infrastructure support compliance and resilience as Papaya Global grows.

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Nexford University - Education

HubSpot helped Nexford University improve their marketing, sales, and customer service. Nexford used HubSpot's AI-powered platform to manage leads and automate campaigns. The university unified its d...ata and streamlined communication. This led to better team collaboration and improved student engagement. Nexford saw positive results using HubSpot's CRM and automation tools.

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FBA

FBA used Breeze, an AI-powered tool in the HubSpot platform, to improve sales and marketing. They wanted to get more leads. After using Breeze, FBA increased lead generation by 216%. This shows how A...I tools in HubSpot can help companies grow their sales and marketing results.

Read on →

HubSpot CRM Tutorial for Beginners

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Peers used HubSpot CRM for communication management and engagement management

HubSpot CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.02/5

Read Reviews (45)
Analytics

4.21/5

Read Reviews (1230)
Custom Reports

3.49/5

Read Reviews (5181)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.02/5

Read Reviews (45)
Analytics

4.21/5

Read Reviews (1230)
Custom Reports

3.49/5

Read Reviews (5181)

Software Failure Risk Guidance

?

for HubSpot CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for HubSpot CRM

HubSpot, Inc News

Partnership
 

Vested Becomes a HubSpot Solutions Partner to Expand Growth Capabilities for Financial ...

Vested has joined HubSpot's ecosystem as a Solutions Partner, enhancing its ability to support financial services clients with integrated marketing and sales strategies. This partnership allows Vested to leverage HubSpot's AI-powered platform to help clients unify data and improve customer engagement, focusing on financial institutions, fintechs, and investment firms.

Financial
 

HubSpot (HUBS) Tops Q4 EPS by 11c, Beats on Revenue; Offers FY26 Guidance

HubSpot (HUBS) Tops Q4 EPS by 11c, Beats on Revenue; Offers FY26 Guidance

Financial
 

HubSpot Reports Strong Q4 and Full Year 2025 Results - The Huntsville Item

HubSpot Reports Strong Q4 and Full Year 2025 Results - The Huntsville Item

Financial
 

Press Release: HubSpot to Announce Fourth Quarter and Full Year 2025 Financial Results on February 11, 2026 -

HubSpot will announce its fourth quarter and full year 2025 financial results on February 11, 2026.

HubSpot, Inc Profile

Company Name

HubSpot, Inc

Company Website

https://www.hubspot.com/

Year Founded

2006

HQ Location

25 First Street, 2nd Floor Cambridge, MA 02141 United States

Employees

1001-5000

Social

Financials

IPO