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Blackbaud eTapestry vs Hubspot Sales Hub: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud eTapestry vs. Hubspot Sales Hub is based on a specific set of business needs and context. The comparison uses 21384 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and Hubspot Sales Hub

Blackbaud eTapestry, Hubspot Sales Hub, Blackbaud CRM, Neon CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

Hubspot Sales Hub focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, Social Media Management with Social Media, etc.

"We had to come up with a way to increase visibility and also to expand capacity. You need a donor database to do that. " - Danise Habun

"As a partner, it's easy to stay up to date with the latest tech innovations because we work with an exceptional platform. Additionally, the directory highlights our services to prospects who would not have otherwise found us. " - Christopher Antonopoulos

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than Hubspot Sales Hub for

Software Failure Risk

  • medium

logo Hubspot Sales Hub

Focus area

Hubspot Sales Hub is better than Blackbaud eTapestry for

Software Failure Risk

  • medium

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Fully featured Sales CRM and Sales Engagement Software

Age

1981

2006

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

55

123

Total Goals
(we found evidences for)

9

18

Top Processes

Evidences indicate better relative satisfaction



training & onboarding


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management

creating contact list


campaign monitoring


social media management

social media analytics

monitoring social media

scheduling post to social media

managing social media account


sales document management

contract management

proposal & quote management


relationship management


social media marketing


workflow management


competitive intelligence


touchpoint management


channel management



knowledge management




membership management




products & pricelist management






relationship marketing




segmentation and targeting


generation of new leads





personalized marketing




call transcription


sales call management

call transcription





business development


conversion management



pipeline management




discount management


promotion management


account management


measuring customer satisfaction


measuring net promoter score


customer feedback management

measuring customer satisfaction

measuring net promoter score


lead qualification: technographic


lead qualification: behavioural


lead qualification: demographic


lead qualification

lead qualification: technographic

lead qualification: behavioural

lead qualification: demographic



performance management


identify target customers


loyalty management

identify target customers


database marketing


follower management


rating and review management







customer case management


motivation management


sales review & feedback


lifetime value management



opportunity management


revenue cycle management



create learning path


courses & assessment

create learning path


distribution management





Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve stakeholder relations

  • Improve internal communications

  • Improve digital and social presence

  • Improve efficiency

  • Improve visibility

  • Shorten ramp up time

  • Establish thought leadership

  • Launch new products

  • Increase customer life time value

  • Build brand awareness

  • Improve brand engagement

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • blogs

  • user generated content

  • offline

  • point of sale

  • chat

  • mobile

  • LinkedIn

  • Facebook

  • mobile app

  • promotions

  • video

  • on premises

  • Twitter

  • print media

  • newsletter

  • magazine

  • games

  • Slack

  • Instagram

  • support groups

  • newspaper

  • trade shows

  • out of home

  • brochure

  • Skype

  • text SMS

  • events

  • causes and charity

  • See 29 more
  • e-mail

  • phone calls

  • social media

  • website

  • blogs

  • user generated content

  • offline

  • point of sale

  • chat

  • mobile

  • LinkedIn

  • Facebook

  • mobile app

  • promotions

  • video

  • on premises

  • Twitter

  • print media

  • newsletter

  • magazine

  • games

  • Slack

  • Instagram

  • support groups

  • newspaper

  • trade shows

  • out of home

  • brochure

  • Skype

  • text SMS

  • events

  • causes and charity

  • See 29 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting