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Blackbaud eTapestry vs Pipeliner CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud eTapestry vs. Pipeliner CRM is based on a specific set of business needs and context. The comparison uses 5508 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and Pipeliner CRM

Blackbaud eTapestry, Pipeliner CRM, Blackbaud CRM, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

Pipeliner CRM focuses on Engagement Management, Forecasting, Contact List Management with Mobile, Pipeline Management, etc.

"The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. " - Karen Tuecke

"It is the best CRM on the market today, don't be fooled by big box or free products. " - Margye Solomon

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than Pipeliner CRM for

Software Failure Risk

  • medium

logo Pipeliner CRM

Focus area

Pipeliner CRM is better than Blackbaud eTapestry for

Software Failure Risk

  • medium

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Pipeliner CRM | Sales CRM Software - Sales Enablement

Age

1981

Financials

IPO

NA

Business Need

Total Processes
(we found evidences for)

55

77

Total Goals
(we found evidences for)

9

9

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


training & onboarding


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management


campaign management

campaign monitoring


social media management

social media analytics


sales document management

contract management

proposal & quote management


relationship management


social media marketing


workflow management


competitive intelligence


touchpoint management


channel management



knowledge management




membership management



content management


products & pricelist management







generation of new leads




pipeline management


opportunity management


business development



conversion management


sales call management





customer case management


promotion management


identify target customers


customise loyalty program


loyalty management

identify target customers

customise loyalty program


discount management



performance management


lifetime value management


motivation management


follower management



lead qualification


customer feedback management




Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Improve efficiency

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve stakeholder relations

  • Improve internal communications

  • See 6 more

Top Channels

Channels Used

  • mobile

  • social media

  • e-mail

  • phone calls

  • mobile app

  • promotions

  • offline

  • website

  • print media

  • magazine

  • channel partners

  • chat

  • point of sale

  • on premises

  • coupons

  • LinkedIn

  • See 13 more
  • mobile

  • social media

  • e-mail

  • phone calls

  • mobile app

  • promotions

  • offline

  • website

  • print media

  • magazine

  • channel partners

  • chat

  • point of sale

  • on premises

  • coupons

  • LinkedIn

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting