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Blackbaud eTapestry vs Salesmate Sales CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud eTapestry medium Failure Risk for Salesmate Sales CRM low
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Comparison Summary

This comparison report of Blackbaud eTapestry vs. Salesmate Sales CRM is based on a specific set of business needs and context. The comparison uses 5773 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and Salesmate Sales CRM

Blackbaud eTapestry, Salesmate Sales CRM, Blackbaud CRM, Neon CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

Salesmate Sales CRM focuses on Communication Management with E-Mail, Sales Call Management with Phone Calls, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

"With Blackbaud eTapestry we are better able to understand and maintain our data, giving us a holistic view of our member and donor relationships, which is invaluable when reporting to our executive board. As we approach our fundraising goal, we can ...see who has donated or renewed their membership, who hasn’t yet, and who we need to engage. " - Colleen Reilly

"Salesmate is very easy to use and affordable. It's a one stop shop when it comes to managing my clients. " - Jessica Williams

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Software Failure Risk

  • medium

logo Salesmate Sales CRM

Focus area

Salesmate Sales CRM is better than Blackbaud eTapestry for

Software Failure Risk

  • low

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Sales CRM Software for Growing Sales Teams

Age

1981

2016

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

80

Total Goals
(we found evidences for)

9

11

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (59)

Read Reviews (25)

training & onboarding

Read Reviews (44)

Read Reviews (12)

engagement management

Read Reviews (43)

Read Reviews (100)

engaging and following up

Read Reviews (40)

Read Reviews (92)

communication management

Read Reviews (42)

Read Reviews (218)

sending & publishing communications

Read Reviews (31)

Read Reviews (109)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (104)

contact list management

Read Reviews (26)

Read Reviews (91)

tracking contacts

Read Reviews (11)

Read Reviews (2)

contacts history

Read Reviews (3)

Read Reviews (6)

creating contact list

Read Reviews (1)

Read Reviews (24)

campaign management

Read Reviews (25)

Read Reviews (12)

campaign monitoring

Read Reviews (3)

Read Reviews (0)

social media management

Read Reviews (18)

Read Reviews (11)

social media analytics

Read Reviews (15)

Read Reviews (6)

sales document management

Read Reviews (14)

Read Reviews (16)

contract management

Read Reviews (10)

Read Reviews (6)

proposal & quote management

Read Reviews (2)

Read Reviews (4)

relationship management

Read Reviews (11)

Read Reviews (9)

social media marketing

Read Reviews (7)

Read Reviews (0)

workflow management

Read Reviews (7)

Read Reviews (104)

competitive intelligence

Read Reviews (5)

Read Reviews (3)

touchpoint management

Read Reviews (5)

Read Reviews (0)

channel management

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (4)

Read Reviews (0)

membership management

Read Reviews (3)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (5)

content sharing

Read Reviews (1)

Read Reviews (3)

products & pricelist management

Read Reviews (2)

Read Reviews (11)

generation of new leads

Read Reviews (0)

Read Reviews (18)

meeting management

Read Reviews (0)

Read Reviews (20)

sales call management

Read Reviews (0)

Read Reviews (127)

meeting management

Read Reviews (0)

Read Reviews (20)

pipeline management

Read Reviews (0)

Read Reviews (30)

discount management

Read Reviews (0)

Read Reviews (13)

promotion management

Read Reviews (0)

Read Reviews (11)

conversion management

Read Reviews (0)

Read Reviews (10)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (4)

customer feedback management

Read Reviews (0)

Read Reviews (9)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (4)

lead qualification: demographic

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (8)

lead qualification: demographic

Read Reviews (0)

Read Reviews (2)

account management

Read Reviews (0)

Read Reviews (8)

follower management

Read Reviews (0)

Read Reviews (4)

lifetime value management

Read Reviews (0)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

performance management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • text SMS

  • mobile app

  • offline

  • website

  • chat

  • video

  • point of sale

  • on premises

  • promotions

  • newsletter

  • trade shows

  • events

  • social media

  • Skype

  • blogs

  • user generated content

  • Slack

  • See 17 more

  • e-mail

  • phone calls

  • mobile

  • text SMS

  • mobile app

  • offline

  • website

  • chat

  • video

  • point of sale

  • on premises

  • promotions

  • newsletter

  • trade shows

  • events

  • social media

  • Skype

  • blogs

  • user generated content

  • Slack

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting