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Compare Blackbaud eTapestry vs Spotler CRM

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud eTapestry medium Failure Risk for Spotler CRM medium
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Comparison Summary

For Blackbaud eTapestry vs Spotler CRM comparison, Our AI algorithm looked at 5936 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Blackbaud eTapestry and Spotler CRM to solve their respective business needs.

Pros and cons of Blackbaud eTapestry and Spotler CRM

Blackbaud eTapestry is more suited to businesses that require Helpdesk Management with Phone Calls and Engagement Management with Offline where as Spotler CRM is focused towards Helpdesk Management with Phone Calls and Contact List Management with E-Mail .

Both Blackbaud eTapestry and Spotler CRM are CRM software, peers recommend Blackbaud eTapestry for communication management and campaign management where as Spotler CRM is more known for generation of new leads and sales document management .

logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than Spotler CRM for

Software Failure Risk

  • medium

logo Spotler CRM

Focus area

Spotler CRM is better than Blackbaud eTapestry for

Software Failure Risk

  • medium

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

The CRM That Grows With Your Business

Age

1981

2004

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

66

Total Goals
(we found evidences for)

9

13

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (59)

Read Reviews (114)

training & onboarding

Read Reviews (44)

Read Reviews (9)

engagement management

Read Reviews (43)

Read Reviews (82)

engaging and following up

Read Reviews (40)

Read Reviews (70)

communication management

Read Reviews (42)

Read Reviews (35)

sending & publishing communications

Read Reviews (31)

Read Reviews (29)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (4)

contact list management

Read Reviews (26)

Read Reviews (107)

tracking contacts

Read Reviews (11)

Read Reviews (9)

contacts history

Read Reviews (3)

Read Reviews (26)

creating contact list

Read Reviews (1)

Read Reviews (8)

campaign management

Read Reviews (25)

Read Reviews (39)

campaign monitoring

Read Reviews (3)

Read Reviews (7)

social media management

Read Reviews (18)

Read Reviews (17)

social media analytics

Read Reviews (15)

Read Reviews (12)

scheduling post to social media

Read Reviews (1)

Read Reviews (2)

sales document management

Read Reviews (14)

Read Reviews (28)

contract management

Read Reviews (10)

Read Reviews (12)

proposal & quote management

Read Reviews (2)

Read Reviews (15)

relationship management

Read Reviews (11)

Read Reviews (15)

social media marketing

Read Reviews (7)

Read Reviews (0)

workflow management

Read Reviews (7)

Read Reviews (13)

competitive intelligence

Read Reviews (5)

Read Reviews (0)

touchpoint management

Read Reviews (5)

Read Reviews (0)

channel management

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (4)

Read Reviews (0)

membership management

Read Reviews (3)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (1)

segmentation and targeting

Read Reviews (1)

Read Reviews (3)

generation of new leads

Read Reviews (0)

Read Reviews (29)

pipeline management

Read Reviews (0)

Read Reviews (15)

business development

Read Reviews (0)

Read Reviews (14)

customer case management

Read Reviews (0)

Read Reviews (13)

opportunity management

Read Reviews (0)

Read Reviews (7)

account management

Read Reviews (0)

Read Reviews (7)

follower management

Read Reviews (0)

Read Reviews (4)

trade show marketing

Read Reviews (0)

Read Reviews (2)

sales call management

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Improve visibility

  • Scale best practices

  • Build brand awareness

  • Improve efficiency

  • Launch new products

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • social media

  • offline

  • chat

  • Skype

  • point of sale

  • newsletter

  • Instagram

  • trade shows

  • text SMS

  • causes and charity

  • promotions

  • user generated content

  • blogs

  • video

  • Facebook

  • events

  • LinkedIn

  • mass media

  • television

  • See 19 more

  • e-mail

  • phone calls

  • website

  • social media

  • offline

  • chat

  • Skype

  • point of sale

  • newsletter

  • Instagram

  • trade shows

  • text SMS

  • causes and charity

  • promotions

  • user generated content

  • blogs

  • video

  • Facebook

  • events

  • LinkedIn

  • mass media

  • television

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting