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Blackbaud eTapestry vs Surefyre: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud eTapestry vs. Surefyre is based on a specific set of business needs and context. The comparison uses 2934 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and Surefyre

Blackbaud eTapestry, Surefyre, Blackbaud CRM, Neon CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

Surefyre focuses on Sales Document Management, Workflow Management with Phone Calls, Lead Tracking, Sales Commission Management, etc.

"Blackbaud products have helped us raise support for the sisters and made our small team able to accomplish more than what we could on our own. Blackbaud’s wealth analytics have felt like an extra staff member. " - Melissa Azzara

"Surefyre has saved the company time and money. After we moved to Surefyre, we found the system to be faster, more secure and much more flexible than our previous system. Since Surefyre is designed intuitively, it is easier to train new agents on our... systems and processes. " - ANDREW HETZLER

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than Surefyre for

Software Failure Risk

  • medium

logo Surefyre

Focus area

Software Failure Risk

  • medium

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Submission automation platform for modern MGAs, wholesalers, and carriers

Age

1981

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

55

11

Total Goals
(we found evidences for)

9

2

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


training & onboarding


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management


campaign management

campaign monitoring


social media management

social media analytics


sales document management

contract management

proposal & quote management


relationship management


social media marketing


workflow management


competitive intelligence


touchpoint management


channel management



knowledge management




membership management



content management


products & pricelist management






sales commission management


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more
  • Improve digital and social presence

  • Enhance customer relationships

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • point of sale

  • See 1 more
  • e-mail

  • phone calls

  • offline

  • point of sale

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting