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Blackbaud eTapestry vs VisionFlow: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud eTapestry medium Failure Risk for VisionFlow low
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Comparison Summary

This comparison report of Blackbaud eTapestry vs. VisionFlow is based on a specific set of business needs and context. The comparison uses 3300 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and VisionFlow

Blackbaud eTapestry, VisionFlow, Blackbaud CRM, Neon CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

VisionFlow focuses on Helpdesk Management, Knowledge Management with User Generated Content, Sales Document Management, Products & Pricelist Management with E-Mail, etc.

"With Blackbaud eTapestry we are better able to understand and maintain our data, giving us a holistic view of our member and donor relationships, which is invaluable when reporting to our executive board. As we approach our fundraising goal, we can ...see who has donated or renewed their membership, who hasn’t yet, and who we need to engage. " - Colleen Reilly

"What has been very useful for us is to be able to use workflows in VisionFlow to organize our work. When the responsibility is to be transferred between different departments and distributed to different people as a case is worked through, it is rea...lly good help for us. The system handles this automatically and when a case including sub-cases is ready, interested parties are informed about it and you can follow it up via the reporting functions that are included. Really simple! " - Mats Björklund

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than VisionFlow for

Software Failure Risk

  • medium

logo VisionFlow

Focus area

VisionFlow is better than Blackbaud eTapestry for

Software Failure Risk

  • low

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

VisionFlow: Powerful software for Customer Support, Project Management, ITSM, CRM

Age

1981

Financials

IPO

NA

Business Need

Total Processes
(we found evidences for)

55

29

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (59)

Read Reviews (35)

training & onboarding

Read Reviews (44)

Read Reviews (1)

engagement management

Read Reviews (43)

Read Reviews (8)

engaging and following up

Read Reviews (40)

Read Reviews (4)

communication management

Read Reviews (42)

Read Reviews (10)

sending & publishing communications

Read Reviews (31)

Read Reviews (8)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (0)

contact list management

Read Reviews (26)

Read Reviews (3)

tracking contacts

Read Reviews (11)

Read Reviews (0)

contacts history

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (25)

Read Reviews (0)

campaign monitoring

Read Reviews (3)

Read Reviews (0)

social media management

Read Reviews (18)

Read Reviews (0)

social media analytics

Read Reviews (15)

Read Reviews (0)

sales document management

Read Reviews (14)

Read Reviews (16)

contract management

Read Reviews (10)

Read Reviews (9)

proposal & quote management

Read Reviews (2)

Read Reviews (7)

relationship management

Read Reviews (11)

Read Reviews (1)

social media marketing

Read Reviews (7)

Read Reviews (0)

workflow management

Read Reviews (7)

Read Reviews (10)

competitive intelligence

Read Reviews (5)

Read Reviews (1)

touchpoint management

Read Reviews (5)

Read Reviews (0)

channel management

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (4)

Read Reviews (17)

membership management

Read Reviews (3)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (15)

customer case management

Read Reviews (0)

Read Reviews (3)

revenue cycle management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more

  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve visibility

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • chat

  • phone calls

  • user generated content

  • blogs

  • See 2 more

  • e-mail

  • chat

  • phone calls

  • user generated content

  • blogs

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting