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Blackbaud eTapestry vs Zoho Bigin: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud eTapestry vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 3118 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and Zoho Bigin

Blackbaud eTapestry, Zoho Bigin, Blackbaud CRM, Neon CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.

"To know Meals on Wheels is to love Meals on Wheels. People who know our story connect with us and enjoy giving because they know the impact their donation makes—which is why we have to get better at knowing our donors. " - Annam Manthiram

"Bigin is a very complete CRM. Bigin definitely is helping our organization to manage our sales process and to closing more deals! " - Victor Salazar

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than Zoho Bigin for

Software Failure Risk

  • medium

logo Zoho Bigin

Focus area

Software Failure Risk

  • medium

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships

Age

1981

1996

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

29

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


training & onboarding


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management


campaign management

campaign monitoring


social media management

social media analytics


sales document management

contract management

proposal & quote management


relationship management


social media marketing


workflow management


competitive intelligence


touchpoint management


channel management



knowledge management




membership management



content management


products & pricelist management






generation of new leads


pipeline management



lead qualification



sales call management


conversion management


business development




Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Launch new products

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more
  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting