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Blackbaud Luminate Online vs BenchmarkONE: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud Luminate Online vs. BenchmarkONE is based on a specific set of business needs and context. The comparison uses 5748 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud Luminate Online and BenchmarkONE

Blackbaud Luminate Online, BenchmarkONE, EveryAction, Salsa CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

BenchmarkONE focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with E-Mail, Training & Onboarding with E-Mail, etc.

"We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. " - Sophia Santamaria

"Since using BenchmarkONE we have cut our staff time required for data entry by over 50%. We have realized similar efficiencies with auto-population of our data base from new patient inquiries and other website forms. " - Claire Tinker

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than BenchmarkONE for

Software Failure Risk

  • medium

logo BenchmarkONE

Focus area

BenchmarkONE is better than Blackbaud Luminate Online for

Software Failure Risk

  • medium

About

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Sales and marketing software for small businesses and marketing agencies

Age

1981

2011

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

61

90

Total Goals
(we found evidences for)

10

13

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up



campaign management

campaign monitoring

campaign analytics


helpdesk management


training & onboarding



social media management

social media analytics

scheduling post to social media



generation of new leads



contact list management

creating contact list


products & pricelist management


personalized marketing


advocacy management


workflow management


trade show marketing


relationship management



sales document management

contract management

proposal & quote management


rating and review management





knowledge management

creating knowledge base


calendar management




touchpoint management


channel management



lead qualification

lead qualification: technographic

lead qualification: demographic


competitive intelligence



database marketing


lifetime value management


social media marketing


relationship marketing








account management




discount management


promotion management


business development


follower management


pipeline management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction




segmentation and targeting


conversion management


revenue cycle management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • Launch new products

  • Improve brand engagement

  • Establish thought leadership

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • phone calls

  • newsletter

  • user generated content

  • blogs

  • offline

  • mobile

  • video

  • trade shows

  • events

  • LinkedIn

  • Instagram

  • chat

  • point of sale

  • display advertisement

  • Facebook

  • omnichannel

  • on premises

  • Facebook page

  • promotions

  • See 19 more
  • e-mail

  • social media

  • website

  • phone calls

  • newsletter

  • user generated content

  • blogs

  • offline

  • mobile

  • video

  • trade shows

  • events

  • LinkedIn

  • Instagram

  • chat

  • point of sale

  • display advertisement

  • Facebook

  • omnichannel

  • on premises

  • Facebook page

  • promotions

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting