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Blackbaud Luminate Online vs Follow Up Boss: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud Luminate Online medium Failure Risk for Follow Up Boss low
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Comparison Summary

This comparison report of Blackbaud Luminate Online vs. Follow Up Boss is based on a specific set of business needs and context. The comparison uses 4197 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud Luminate Online and Follow Up Boss

Blackbaud Luminate Online, Follow Up Boss, EveryAction, Salsa CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

Follow Up Boss focuses on Engagement Management, Generation Of New Leads with E-Mail, Lead Engagement, Collaboration with Phone Calls, etc.

"With the help of Blackbaud, we have been able to expand our donor base through targeted email appeals, provide emailed newsletter options to our constituents, and streamline our efforts to share our mission with partners domestically and internation...ally. " - Laura Kelly

"We love Follow Up Boss because they play nice with virtually everybody out there...they'll integrate with everybody. Follow Up Boss is the hub of everything for us and then we add spokes from there. " - Kyle Whissel

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than Follow Up Boss for

Software Failure Risk

  • medium

logo Follow Up Boss

Focus area

Follow Up Boss is better than Blackbaud Luminate Online for

Software Failure Risk

  • low

About

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Real Estate CRM and Lead Management Software to deliver an incredible customer experience

Age

1981

Financials

IPO

NA

Business Need

Total Processes
(we found evidences for)

61

54

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (174)

Read Reviews (38)

sending & publishing communications

Read Reviews (114)

Read Reviews (17)

tracking & monitoring communications

Read Reviews (30)

Read Reviews (19)

engagement management

Read Reviews (112)

Read Reviews (344)

engaging and following up

Read Reviews (105)

Read Reviews (344)

event management

Read Reviews (51)

Read Reviews (0)

campaign management

Read Reviews (39)

Read Reviews (1)

campaign monitoring

Read Reviews (5)

Read Reviews (0)

campaign analytics

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (26)

Read Reviews (9)

training & onboarding

Read Reviews (24)

Read Reviews (4)

content management

Read Reviews (20)

Read Reviews (0)

content sharing

Read Reviews (7)

Read Reviews (0)

content curation

Read Reviews (7)

Read Reviews (0)

social media management

Read Reviews (17)

Read Reviews (3)

social media analytics

Read Reviews (12)

Read Reviews (2)

scheduling post to social media

Read Reviews (3)

Read Reviews (2)

generation of new leads

Read Reviews (15)

Read Reviews (64)

contact list management

Read Reviews (13)

Read Reviews (21)

creating contact list

Read Reviews (4)

Read Reviews (0)

products & pricelist management

Read Reviews (12)

Read Reviews (0)

personalized marketing

Read Reviews (9)

Read Reviews (0)

advocacy management

Read Reviews (8)

Read Reviews (0)

workflow management

Read Reviews (6)

Read Reviews (13)

trade show marketing

Read Reviews (5)

Read Reviews (0)

relationship management

Read Reviews (5)

Read Reviews (3)

sales document management

Read Reviews (4)

Read Reviews (3)

contract management

Read Reviews (4)

Read Reviews (2)

rating and review management

Read Reviews (3)

Read Reviews (1)

knowledge management

Read Reviews (3)

Read Reviews (0)

creating knowledge base

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (0)

touchpoint management

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (1)

Read Reviews (8)

lead qualification: technographic

Read Reviews (1)

Read Reviews (4)

sales call management

Read Reviews (0)

Read Reviews (19)

conversion management

Read Reviews (0)

Read Reviews (18)

follower management

Read Reviews (0)

Read Reviews (3)

motivation management

Read Reviews (0)

Read Reviews (2)

discount management

Read Reviews (0)

Read Reviews (2)

promotion management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Improve brand engagement

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • website

  • mobile

  • Facebook

  • text SMS

  • games

  • mobile app

  • video

  • offline

  • on premises

  • chat

  • Slack

  • mass media

  • Twitter

  • out of home

  • billboards

  • Facebook page

  • radio

  • television

  • promotions

  • See 19 more

  • phone calls

  • e-mail

  • social media

  • website

  • mobile

  • Facebook

  • text SMS

  • games

  • mobile app

  • video

  • offline

  • on premises

  • chat

  • Slack

  • mass media

  • Twitter

  • out of home

  • billboards

  • Facebook page

  • radio

  • television

  • promotions

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting