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Blackbaud Luminate Online vs FreeAgent CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud Luminate Online medium Failure Risk for FreeAgent CRM medium
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Comparison Summary

This comparison report of Blackbaud Luminate Online vs. FreeAgent CRM is based on a specific set of business needs and context. The comparison uses 3125 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud Luminate Online and FreeAgent CRM

Blackbaud Luminate Online, FreeAgent CRM, EveryAction, Salsa CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

FreeAgent CRM focuses on Engagement Management with E-Mail, Collaboration, Workflow Management, Generation Of New Leads with Mobile, etc.

"Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. " - Richard Pummell

"FreeAgent is the MVP we rely on to keep the information correct, up to date and provides a central hub that allows us all to stay connected. Very intuitive and easy to use for the whole team, requiring minimal support and time – this really provide...s so much value! As FreeAgent continues to add features, they’ve helped me see ways to do my job better. " - Lindsay Cohrs

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than FreeAgent CRM for

Software Failure Risk

  • medium

logo FreeAgent CRM

Focus area

Software Failure Risk

  • medium

About

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

CRM and Work Management

Age

1981

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

61

35

Total Goals
(we found evidences for)

10

11

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (174)

Read Reviews (3)

sending & publishing communications

Read Reviews (114)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (30)

Read Reviews (3)

engagement management

Read Reviews (112)

Read Reviews (20)

engaging and following up

Read Reviews (105)

Read Reviews (13)

event management

Read Reviews (51)

Read Reviews (0)

campaign management

Read Reviews (39)

Read Reviews (0)

campaign monitoring

Read Reviews (5)

Read Reviews (0)

campaign analytics

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (26)

Read Reviews (7)

training & onboarding

Read Reviews (24)

Read Reviews (6)

content management

Read Reviews (20)

Read Reviews (0)

content sharing

Read Reviews (7)

Read Reviews (0)

content curation

Read Reviews (7)

Read Reviews (0)

social media management

Read Reviews (17)

Read Reviews (0)

social media analytics

Read Reviews (12)

Read Reviews (0)

scheduling post to social media

Read Reviews (3)

Read Reviews (0)

generation of new leads

Read Reviews (15)

Read Reviews (8)

contact list management

Read Reviews (13)

Read Reviews (4)

creating contact list

Read Reviews (4)

Read Reviews (0)

products & pricelist management

Read Reviews (12)

Read Reviews (0)

personalized marketing

Read Reviews (9)

Read Reviews (0)

advocacy management

Read Reviews (8)

Read Reviews (0)

workflow management

Read Reviews (6)

Read Reviews (11)

trade show marketing

Read Reviews (5)

Read Reviews (0)

relationship management

Read Reviews (5)

Read Reviews (2)

sales document management

Read Reviews (4)

Read Reviews (4)

contract management

Read Reviews (4)

Read Reviews (1)

proposal & quote management

Read Reviews (1)

Read Reviews (3)

rating and review management

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (0)

creating knowledge base

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (0)

touchpoint management

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (1)

Read Reviews (2)

sales review & feedback

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more

  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting