Comparison Summary
This comparison report of Blackbaud Luminate Online vs. Front is based on a specific set of business needs and context. The comparison uses 5969 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud Luminate Online and Front
Blackbaud Luminate Online, Virtuous CRM, Memberplanet, etc., belong to a category of solutions that help CRM, whereas Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.
Front focuses on Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.
"Children’s Discovery Museum of San Jose will continue to offer a rich environment where children learn in their own hands-on and minds-on ways with one another—a respite from the distance learning and isolation of the past year. " - Cheryl Blumenthal
"Front has allowed us to have a better relationship with our pros, move faster internally, and ensure higher quality work for our customers. Basically everything we care most about. " - James Patrick Dempsey
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud Luminate Online
Focus area
Blackbaud Luminate Online is better than Front for
Software Failure Risk
About
Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents
Customer Communication hub connecting all communication channels
Age
1981
2013
Financials
IPO
SERIES D
Business Need
Total Processes
(we found evidences for)
61
68
Total Goals
(we found evidences for)
10
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Improve digital and social presence
-
Scale best practices
-
Increase sales & revenue
-
Improve ROI
-
Acquire customers
-
Enhance customer relationships
-
Increase customer life time value
-
Improve stakeholder relations
-
Improve internal communications
-
Launch new products
- See 7 more
-
Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Improve ROI
-
Increase sales & revenue
-
Scale best practices
-
Improve efficiency
-
Improve digital and social presence
-
Launch new products
-
Improve visibility
-
Improve stakeholder relations
-
Improve consistency
- See 9 more
Top Channels
Channels Used
-
e-mail
-
chat
-
social media
-
text SMS
-
phone calls
-
Facebook
-
user generated content
-
website
-
blogs
-
Twitter
-
Slack
-
video
-
promotions
-
omnichannel
-
offline
-
on premises
-
mobile
-
mobile app
-
mass media
-
television
-
movies
-
print media
-
magazine
-
point of sale
- See 21 more
-
e-mail
-
chat
-
social media
-
text SMS
-
phone calls
-
Facebook
-
user generated content
-
website
-
blogs
-
Twitter
-
Slack
-
video
-
promotions
-
omnichannel
-
offline
-
on premises
-
mobile
-
mobile app
-
mass media
-
television
-
movies
-
print media
-
magazine
-
point of sale
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
