cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Blackbaud Luminate Online vs Front: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud Luminate Online medium Failure Risk for Front medium
Know More

Comparison Summary

This comparison report of Blackbaud Luminate Online vs. Front is based on a specific set of business needs and context. The comparison uses 5969 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud Luminate Online and Front

Blackbaud Luminate Online, EveryAction, Salsa CRM, etc., belong to a category of solutions that help CRM, whereas Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

Front focuses on Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

"We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. " - Sophia Santamaria

"Front is the best product I've ever used. " - Clement Ouizille

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than Front for

Software Failure Risk

  • medium

logo Front

Focus area

Front is better than Blackbaud Luminate Online for

Software Failure Risk

  • medium

About

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Customer Communication hub connecting all communication channels

Age

1981

2013

Financials

IPO

SERIES D

Business Need

Total Processes
(we found evidences for)

61

68

Total Goals
(we found evidences for)

10

12

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (174)

Read Reviews (147)

sending & publishing communications

Read Reviews (114)

Read Reviews (64)

tracking & monitoring communications

Read Reviews (30)

Read Reviews (16)

engagement management

Read Reviews (112)

Read Reviews (85)

engaging and following up

Read Reviews (105)

Read Reviews (57)

event management

Read Reviews (51)

Read Reviews (0)

campaign management

Read Reviews (39)

Read Reviews (0)

campaign monitoring

Read Reviews (5)

Read Reviews (0)

campaign analytics

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (26)

Read Reviews (48)

training & onboarding

Read Reviews (24)

Read Reviews (58)

content management

Read Reviews (20)

Read Reviews (5)

content sharing

Read Reviews (7)

Read Reviews (1)

content curation

Read Reviews (7)

Read Reviews (0)

social media management

Read Reviews (17)

Read Reviews (43)

social media analytics

Read Reviews (12)

Read Reviews (23)

scheduling post to social media

Read Reviews (3)

Read Reviews (0)

engaging on social media

Read Reviews (1)

Read Reviews (12)

generation of new leads

Read Reviews (15)

Read Reviews (1)

contact list management

Read Reviews (13)

Read Reviews (19)

creating contact list

Read Reviews (4)

Read Reviews (0)

products & pricelist management

Read Reviews (12)

Read Reviews (2)

personalized marketing

Read Reviews (9)

Read Reviews (0)

advocacy management

Read Reviews (8)

Read Reviews (1)

workflow management

Read Reviews (6)

Read Reviews (123)

trade show marketing

Read Reviews (5)

Read Reviews (0)

relationship management

Read Reviews (5)

Read Reviews (1)

sales document management

Read Reviews (4)

Read Reviews (44)

contract management

Read Reviews (4)

Read Reviews (4)

proposal & quote management

Read Reviews (1)

Read Reviews (32)

rating and review management

Read Reviews (3)

Read Reviews (3)

knowledge management

Read Reviews (3)

Read Reviews (5)

creating knowledge base

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (0)

touchpoint management

Read Reviews (2)

Read Reviews (2)

channel management

Read Reviews (2)

Read Reviews (2)

lead qualification

Read Reviews (1)

Read Reviews (3)

lead qualification: technographic

Read Reviews (1)

Read Reviews (3)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (20)

measuring net promoter score

Read Reviews (0)

Read Reviews (4)

customer feedback management

Read Reviews (0)

Read Reviews (33)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (20)

measuring net promoter score

Read Reviews (0)

Read Reviews (4)

conversion management

Read Reviews (0)

Read Reviews (10)

sales call management

Read Reviews (0)

Read Reviews (3)

revenue cycle management

Read Reviews (0)

Read Reviews (2)

sales review & feedback

Read Reviews (0)

Read Reviews (2)

pipeline management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Improve visibility

  • Improve stakeholder relations

  • Improve consistency

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • chat

  • social media

  • text SMS

  • phone calls

  • Facebook

  • user generated content

  • website

  • blogs

  • Twitter

  • Slack

  • video

  • promotions

  • omnichannel

  • offline

  • on premises

  • mobile

  • mobile app

  • mass media

  • television

  • movies

  • print media

  • magazine

  • point of sale

  • See 21 more

  • e-mail

  • chat

  • social media

  • text SMS

  • phone calls

  • Facebook

  • user generated content

  • website

  • blogs

  • Twitter

  • Slack

  • video

  • promotions

  • omnichannel

  • offline

  • on premises

  • mobile

  • mobile app

  • mass media

  • television

  • movies

  • print media

  • magazine

  • point of sale

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting