Comparison Summary
This comparison report of Blackbaud Luminate Online vs. Intouch CRM is based on a specific set of business needs and context. The comparison uses 3092 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud Luminate Online and Intouch CRM
Blackbaud Luminate Online, Intouch CRM, Virtuous CRM, Memberplanet, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.
Intouch CRM focuses on Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.
"Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. " - Richard Pummell
"Matthew is extremely knowledgeable in sales and marketing technology. He demonstrated that to us loud and clear when he provided Sales Plus Profit with set up, training and consultancy on our InTouch system. He’s very approachable, nothing too much ...bother and above all of this he’s a thoroughly good guy. " - Matt Garman
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud Luminate Online
Focus area
Blackbaud Luminate Online is better than Intouch CRM for
Software Failure Risk
Intouch CRM
Focus area
Intouch CRM is better than Blackbaud Luminate Online for
Software Failure Risk
About
Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents
CRM system with full Sales and Marketing Features
Age
1981
2005
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
61
45
Total Goals
(we found evidences for)
10
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Acquire customers
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Enhance customer relationships
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Increase customer life time value
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Improve stakeholder relations
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Improve internal communications
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Launch new products
- See 7 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve digital and social presence
- See 1 more
Top Channels
Channels Used
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e-mail
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social media
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text SMS
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website
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chat
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omnichannel
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offline
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point of sale
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phone calls
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video
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causes and charity
- See 8 more
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e-mail
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social media
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text SMS
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website
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chat
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omnichannel
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offline
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point of sale
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phone calls
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video
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causes and charity
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
