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Blackbaud Luminate Online vs LionDesk: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud Luminate Online medium Failure Risk for LionDesk medium
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Comparison Summary

This comparison report of Blackbaud Luminate Online vs. LionDesk is based on a specific set of business needs and context. The comparison uses 3289 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud Luminate Online and LionDesk

Blackbaud Luminate Online, LionDesk, EveryAction, Salsa CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

LionDesk focuses on Drip Marketing with E-Mail, Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with Phone Calls, etc.

"Overall, we needed a foundation—a set of systems— to eliminate any hurdles for our fundraising and engagement efforts. We wanted state-of-the-art, proven technology, which we found in Luminate Online and Blackbaud CRM. " - Drew Martin

"My favorite feature is text drip campaigns as well as having my Realtor.com leads and other sources being touched on a consistent basis which has enabled clients to stay in contact. " - Bill Christman

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than LionDesk for

Software Failure Risk

  • medium

logo LionDesk

Focus area

LionDesk is better than Blackbaud Luminate Online for

Software Failure Risk

  • medium

About

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Cloud-Based CRM & Communications Tool for Realtors & Brokers

Age

1981

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

61

49

Total Goals
(we found evidences for)

10

5

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (174)

Read Reviews (37)

sending & publishing communications

Read Reviews (114)

Read Reviews (26)

tracking & monitoring communications

Read Reviews (30)

Read Reviews (9)

engagement management

Read Reviews (112)

Read Reviews (35)

engaging and following up

Read Reviews (105)

Read Reviews (35)

event management

Read Reviews (51)

Read Reviews (0)

campaign management

Read Reviews (39)

Read Reviews (3)

campaign monitoring

Read Reviews (5)

Read Reviews (2)

campaign analytics

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (26)

Read Reviews (0)

training & onboarding

Read Reviews (24)

Read Reviews (0)

content management

Read Reviews (20)

Read Reviews (0)

content sharing

Read Reviews (7)

Read Reviews (0)

content curation

Read Reviews (7)

Read Reviews (0)

social media management

Read Reviews (17)

Read Reviews (0)

social media analytics

Read Reviews (12)

Read Reviews (0)

scheduling post to social media

Read Reviews (3)

Read Reviews (0)

generation of new leads

Read Reviews (15)

Read Reviews (19)

contact list management

Read Reviews (13)

Read Reviews (19)

creating contact list

Read Reviews (4)

Read Reviews (0)

products & pricelist management

Read Reviews (12)

Read Reviews (0)

personalized marketing

Read Reviews (9)

Read Reviews (0)

advocacy management

Read Reviews (8)

Read Reviews (1)

workflow management

Read Reviews (6)

Read Reviews (2)

trade show marketing

Read Reviews (5)

Read Reviews (0)

relationship management

Read Reviews (5)

Read Reviews (5)

sales document management

Read Reviews (4)

Read Reviews (4)

contract management

Read Reviews (4)

Read Reviews (1)

proposal & quote management

Read Reviews (1)

Read Reviews (2)

rating and review management

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (0)

creating knowledge base

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (0)

touchpoint management

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (1)

Read Reviews (9)

lead qualification: demographic

Read Reviews (0)

Read Reviews (5)

conversion management

Read Reviews (0)

Read Reviews (3)

revenue cycle management

Read Reviews (0)

Read Reviews (2)

referral management

Read Reviews (0)

Read Reviews (2)

distribution management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Shorten ramp up time

  • Grow market share

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • video

  • phone calls

  • text SMS

  • social media

  • website

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • chat

  • promotions

  • mobile

  • mobile app

  • See 11 more

  • e-mail

  • video

  • phone calls

  • text SMS

  • social media

  • website

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • chat

  • promotions

  • mobile

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting