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Blackbaud Luminate Online vs Maximizer CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud Luminate Online vs. Maximizer CRM is based on a specific set of business needs and context. The comparison uses 6422 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud Luminate Online and Maximizer CRM

Blackbaud Luminate Online, Maximizer CRM, EveryAction, Salsa CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

Maximizer CRM focuses on Contact List Management with E-Mail, Engagement Management, Communication Management with E-Mail, Campaign Management with E-Mail, etc.

"Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. " - Richard Pummell

"If a customer calls with a service issue, a case is immediately opened and personnel are automatically alerted. Inside sales can participate in customer service cases by initiating, adding or contributing to them. Field sales can respond immediately... with their smartphones. " - JOSEPH CARPENTER

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than Maximizer CRM for

Software Failure Risk

  • medium

logo Maximizer CRM

Focus area

Maximizer CRM is better than Blackbaud Luminate Online for

Software Failure Risk

  • medium

About

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Maximizer CRM | SALES CRM SOFTWARE - PIPELINE MANAGEMENT

Age

1981

1987

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

61

83

Total Goals
(we found evidences for)

10

13

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up



campaign management

campaign monitoring

campaign analytics


helpdesk management


training & onboarding


content management


social media management

social media analytics

scheduling post to social media



generation of new leads



contact list management

creating contact list


products & pricelist management


personalized marketing


advocacy management


workflow management


trade show marketing


relationship management



sales document management

contract management

proposal & quote management


rating and review management





knowledge management

creating knowledge base


calendar management




touchpoint management


channel management



lead qualification

lead qualification: technographic

lead qualification: demographic


competitive intelligence



database marketing


lifetime value management



opportunity management



customer case management



follower management



meeting management


sales call management

meeting management


conversion management


customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


pipeline management



business development


account management




performance management



Top Goals

Goals Achieved

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve internal communications

  • Grow market share

  • Improve ROI

  • Improve stakeholder relations

  • Improve efficiency

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve visibility

  • Launch new products

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • trade shows

  • on premises

  • point of sale

  • print media

  • magazine

  • social media

  • promotions

  • user generated content

  • blogs

  • support groups

  • mass media

  • mobile

  • events

  • website

  • video

  • causes and charity

  • channel partners

  • games

  • See 18 more
  • e-mail

  • phone calls

  • offline

  • trade shows

  • on premises

  • point of sale

  • print media

  • magazine

  • social media

  • promotions

  • user generated content

  • blogs

  • support groups

  • mass media

  • mobile

  • events

  • website

  • video

  • causes and charity

  • channel partners

  • games

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting