Comparison Summary
This comparison report of Blackbaud Luminate Online vs. Mouseflow is based on a specific set of business needs and context. The comparison uses 4621 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud Luminate Online and Mouseflow
Blackbaud Luminate Online, Virtuous CRM, Memberplanet, etc., belong to a category of solutions that help CRM, whereas Mouseflow, Inspectlet, Smartlook, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.
Mouseflow focuses on Engagement Management with Website, Funnel Analysis with Website, Customer Feedback Management, Helpdesk Management with Phone Calls, etc.
"Blackbaud helps us fulfill our mission by making it possible to do our work. Having the databases and software solution helps us connect people to the mission. " - Ann Symmonds
"Being able to watch sessions has really saved us thousands. The amount of times we’ve built errors into our forms, meaning people can’t convert, is quite shocking. We’ve been watching sessions and found that people can’t actually complete the form —... trying a few times and then bouncing….everyone of those leads can be worth several thousand. " - James Kinsley
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud Luminate Online
Focus area
Blackbaud Luminate Online is better than Mouseflow for
Software Failure Risk
About
Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents
Mouseflow: Session Replay, Heatmaps, Funnels, Forms & User ...
Age
1981
2010
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
61
49
Total Goals
(we found evidences for)
10
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Acquire customers
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Enhance customer relationships
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Increase customer life time value
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Improve stakeholder relations
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Improve internal communications
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Launch new products
- See 7 more
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Improve brand engagement
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Scale best practices
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Improve digital and social presence
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Grow market share
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Improve efficiency
- See 6 more
Top Channels
Channels Used
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website
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e-mail
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phone calls
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social media
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offline
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user generated content
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blogs
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on premises
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video
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point of sale
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promotions
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review sites
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mass media
- See 10 more
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website
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e-mail
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phone calls
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social media
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offline
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user generated content
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blogs
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on premises
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video
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point of sale
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promotions
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review sites
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mass media
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
