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Blackbaud Luminate Online vs Redtail CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud Luminate Online medium Failure Risk for Redtail CRM low
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Comparison Summary

This comparison report of Blackbaud Luminate Online vs. Redtail CRM is based on a specific set of business needs and context. The comparison uses 3467 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud Luminate Online and Redtail CRM

Blackbaud Luminate Online, Redtail CRM, EveryAction, Salsa CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

Redtail CRM focuses on Workflow Management, Contact List Management with E-Mail, Engagement Management with Offline, Relationship Management with E-Mail, etc.

"It’s really because of the tools that Blackbaud has provided that we’ve been able to do what we say we were going to do and to give that transparency back to our donors with the confidence that we’re using their donations how intended. " - Heather Bennett

"Andrew was so, so patient and methodical. Didn't get frustrated with my total lack of knowledge with software program and didn't make me feel as ignorant as I am with setting up Outlook email. " - Art

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than Redtail CRM for

Software Failure Risk

  • medium

logo Redtail CRM

Focus area

Software Failure Risk

  • low

About

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Web-based easy-to-use client management solution designed specifically for Financial Professionals which helps to eliminate redundant data entry and create consistency across the platforms used in daily operations.

Age

1981

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

61

42

Total Goals
(we found evidences for)

10

4

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (174)

Read Reviews (8)

sending & publishing communications

Read Reviews (114)

Read Reviews (5)

tracking & monitoring communications

Read Reviews (30)

Read Reviews (2)

engagement management

Read Reviews (112)

Read Reviews (24)

engaging and following up

Read Reviews (105)

Read Reviews (20)

event management

Read Reviews (51)

Read Reviews (2)

campaign management

Read Reviews (39)

Read Reviews (3)

campaign monitoring

Read Reviews (5)

Read Reviews (0)

campaign analytics

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (26)

Read Reviews (7)

training & onboarding

Read Reviews (24)

Read Reviews (15)

content management

Read Reviews (20)

Read Reviews (0)

content sharing

Read Reviews (7)

Read Reviews (0)

content curation

Read Reviews (7)

Read Reviews (0)

social media management

Read Reviews (17)

Read Reviews (5)

social media analytics

Read Reviews (12)

Read Reviews (2)

scheduling post to social media

Read Reviews (3)

Read Reviews (2)

generation of new leads

Read Reviews (15)

Read Reviews (1)

contact list management

Read Reviews (13)

Read Reviews (31)

creating contact list

Read Reviews (4)

Read Reviews (1)

products & pricelist management

Read Reviews (12)

Read Reviews (1)

personalized marketing

Read Reviews (9)

Read Reviews (0)

advocacy management

Read Reviews (8)

Read Reviews (0)

workflow management

Read Reviews (6)

Read Reviews (68)

trade show marketing

Read Reviews (5)

Read Reviews (0)

relationship management

Read Reviews (5)

Read Reviews (15)

sales document management

Read Reviews (4)

Read Reviews (0)

contract management

Read Reviews (4)

Read Reviews (0)

rating and review management

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (0)

creating knowledge base

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (1)

touchpoint management

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (1)

Read Reviews (2)

lead qualification: technographic

Read Reviews (1)

Read Reviews (2)

follower management

Read Reviews (0)

Read Reviews (2)

conference call management

Read Reviews (0)

Read Reviews (2)

meeting management

Read Reviews (0)

Read Reviews (2)

sales call management

Read Reviews (0)

Read Reviews (2)

meeting management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • mass media

  • offline

  • website

  • phone calls

  • user generated content

  • blogs

  • video

  • text SMS

  • events

  • trade shows

  • promotions

  • social media

  • point of sale

  • mobile

  • chat

  • See 13 more

  • e-mail

  • mass media

  • offline

  • website

  • phone calls

  • user generated content

  • blogs

  • video

  • text SMS

  • events

  • trade shows

  • promotions

  • social media

  • point of sale

  • mobile

  • chat

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting