Comparison Summary
This comparison report of Blackbaud Luminate Online vs. Spotler CRM is based on a specific set of business needs and context. The comparison uses 5688 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud Luminate Online and Spotler CRM
Blackbaud Luminate Online, Spotler CRM, Virtuous CRM, Memberplanet, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.
Spotler CRM focuses on Helpdesk Management with Phone Calls, Contact List Management with E-Mail, Engagement Management with E-Mail, Lead Tracking, etc.
"Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. " - Richard Pummell
"Really Simple Systems CRM provided good customisation options as well as offering great value for money. " - Laurie Scott
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud Luminate Online
Focus area
Blackbaud Luminate Online is better than Spotler CRM for
Software Failure Risk
Spotler CRM
Focus area
Spotler CRM is better than Blackbaud Luminate Online for
Software Failure Risk
About
Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents
The CRM That Grows With Your Business
Age
1981
2005
Financials
IPO
M&A
Business Need
Total Processes
(we found evidences for)
61
66
Total Goals
(we found evidences for)
10
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Acquire customers
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Enhance customer relationships
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Increase customer life time value
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Improve stakeholder relations
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Improve internal communications
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Launch new products
- See 7 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Improve visibility
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Scale best practices
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Build brand awareness
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Improve efficiency
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Launch new products
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Improve digital and social presence
- See 10 more
Top Channels
Channels Used
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e-mail
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phone calls
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website
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social media
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offline
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chat
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Skype
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point of sale
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newsletter
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Instagram
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trade shows
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text SMS
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causes and charity
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promotions
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user generated content
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blogs
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video
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Facebook
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events
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LinkedIn
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mass media
-
television
- See 19 more
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e-mail
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phone calls
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website
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social media
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offline
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chat
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Skype
-
point of sale
-
newsletter
-
Instagram
-
trade shows
-
text SMS
-
causes and charity
-
promotions
-
user generated content
-
blogs
-
video
-
Facebook
-
events
-
LinkedIn
-
mass media
-
television
- See 19 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
