Comparison Summary
This comparison report of Blackbaud Luminate Online vs. Zendesk Sell is based on a specific set of business needs and context. The comparison uses 5618 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud Luminate Online and Zendesk Sell
Blackbaud Luminate Online, Zendesk Sell, Virtuous CRM, Memberplanet, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.
Zendesk Sell focuses on Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.
"We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. " - Sophia Santamaria
"Thanks to Zendesk Sell among other investments, we have unlocked new sales capacity. Our sales reps now have 80 percent of their time freed up for proactive selling, up from just 50 percent before. As sales leaders, that’s something we greatly appre...ciate and value. " - Jim Dugan
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud Luminate Online
Focus area
Blackbaud Luminate Online is better than Zendesk Sell for
Software Failure Risk
Zendesk Sell
Focus area
Zendesk Sell is better than Blackbaud Luminate Online for
Software Failure Risk
About
Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents
Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams
Age
1981
2007
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
61
89
Total Goals
(we found evidences for)
10
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Acquire customers
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Enhance customer relationships
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Increase customer life time value
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Improve stakeholder relations
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Improve internal communications
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Launch new products
- See 7 more
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve efficiency
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Launch new products
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Scale best practices
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Improve navigation
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Enter new markets internationally or locally
- See 6 more
Top Channels
Channels Used
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phone calls
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e-mail
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mobile
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mobile app
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offline
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website
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text SMS
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point of sale
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on premises
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user generated content
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blogs
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social media
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chat
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newsletter
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Slack
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video
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mass media
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support groups
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promotions
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events
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trade shows
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omnichannel
- See 19 more
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phone calls
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e-mail
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mobile
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mobile app
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offline
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website
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text SMS
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point of sale
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on premises
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user generated content
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blogs
-
social media
-
chat
-
newsletter
-
Slack
-
video
-
mass media
-
support groups
-
promotions
-
events
-
trade shows
-
omnichannel
- See 19 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
