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Blackbaud Luminate Online vs Zoho Bigin: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud Luminate Online medium Failure Risk for Zoho Bigin medium
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Comparison Summary

This comparison report of Blackbaud Luminate Online vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 2870 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud Luminate Online and Zoho Bigin

Blackbaud Luminate Online, Zoho Bigin, EveryAction, Salsa CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.

"It’s really because of the tools that Blackbaud has provided that we’ve been able to do what we say we were going to do and to give that transparency back to our donors with the confidence that we’re using their donations how intended. " - Heather Bennett

"I use Zoho CRMPus for all the good reasons and I also have multiple licences of Bigin. I love the sync. The sales guys love the simplicity, particularly the sales funnel tracking. We use 5 pipelines with different stages and we can train our outside... sales people to use them within minutes. We concurrently use Zoho CRMPlus, Salesiq and Desk to pass timely marketing data to our sales people. GDPR is important to us and the Data Privacy segment is very intuitive and easy to do. " - Michael Pearce

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than Zoho Bigin for

Software Failure Risk

  • medium

logo Zoho Bigin

Focus area

Software Failure Risk

  • medium

About

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships

Age

1981

1996

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

61

29

Total Goals
(we found evidences for)

10

6

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (174)

Read Reviews (4)

sending & publishing communications

Read Reviews (114)

Read Reviews (4)

tracking & monitoring communications

Read Reviews (30)

Read Reviews (0)

engagement management

Read Reviews (112)

Read Reviews (16)

engaging and following up

Read Reviews (105)

Read Reviews (16)

event management

Read Reviews (51)

Read Reviews (0)

campaign management

Read Reviews (39)

Read Reviews (0)

campaign monitoring

Read Reviews (5)

Read Reviews (0)

campaign analytics

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (26)

Read Reviews (0)

training & onboarding

Read Reviews (24)

Read Reviews (12)

content management

Read Reviews (20)

Read Reviews (0)

content sharing

Read Reviews (7)

Read Reviews (0)

content curation

Read Reviews (7)

Read Reviews (0)

social media management

Read Reviews (17)

Read Reviews (0)

social media analytics

Read Reviews (12)

Read Reviews (0)

scheduling post to social media

Read Reviews (3)

Read Reviews (0)

generation of new leads

Read Reviews (15)

Read Reviews (4)

contact list management

Read Reviews (13)

Read Reviews (3)

creating contact list

Read Reviews (4)

Read Reviews (0)

products & pricelist management

Read Reviews (12)

Read Reviews (0)

personalized marketing

Read Reviews (9)

Read Reviews (0)

advocacy management

Read Reviews (8)

Read Reviews (0)

workflow management

Read Reviews (6)

Read Reviews (8)

trade show marketing

Read Reviews (5)

Read Reviews (0)

relationship management

Read Reviews (5)

Read Reviews (3)

sales document management

Read Reviews (4)

Read Reviews (4)

contract management

Read Reviews (4)

Read Reviews (4)

rating and review management

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (0)

creating knowledge base

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (0)

touchpoint management

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (1)

Read Reviews (3)

pipeline management

Read Reviews (0)

Read Reviews (7)

sales call management

Read Reviews (0)

Read Reviews (3)

conversion management

Read Reviews (0)

Read Reviews (3)

business development

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Launch new products

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting