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Bloomerang vs FreeAgent CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Bloomerang medium Failure Risk for FreeAgent CRM medium
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Comparison Summary

This comparison report of Bloomerang vs. FreeAgent CRM is based on a specific set of business needs and context. The comparison uses 11548 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bloomerang and FreeAgent CRM

Bloomerang, FreeAgent CRM, Blackbaud Luminate Online, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Bloomerang covers Engagement Management, Communication Management with E-Mail, Helpdesk Management with Chat, Campaign Management with E-Mail, etc.

FreeAgent CRM focuses on Engagement Management with E-Mail, Collaboration, Workflow Management, Generation Of New Leads with Mobile, etc.

"I think what initially drew us to Bloomerang (aside from it being local) was the great customer support and the cloud-based access. Plus it was user friendly. Since using it, I have fallen in love with timelines and the ability to track so much of w...hat we do with donors in real time. Julie Henson, Donor Relations Officer I also still love the customer support so much. It's incredible, truly. Coburn Place Safe Haven Has helped me learn so much about report building. Oh! Have to shout-out First-Time Donor Calls' that is a new feature. LIFE CHANGING as a gift officer and so helpful! Love it and Bloomerang. I'm really grateful for the support, for the webinars, and think the database is an incredible asset to our organization. " - Julie Henson

"FreeAgent helps a company to better solve customer service issues. New hires are able to jump in and use FreeAgent much more quickly than the old system. It reduces training time – the team can begin interacting with customers much sooner. We have... our whole team on FreeAgent, and everyone uses it a ton! Introducing new systems to the team can come with some challenges, but the change management with FreeAgent has been relatively easy. I feel FreeAgent is aligned with our values. It comes down to the people that I’ve worked directly as well as your aggressive goals to make the software better than it was yesterday. As we’ve had challenges, the team has been there for us along the way. " - Jeremy West

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Bloomerang

Focus area

Bloomerang is better than FreeAgent CRM for

Software Failure Risk

  • medium

logo FreeAgent CRM

Focus area

Software Failure Risk

  • medium

About

Donor Management Software for Nonprofits

CRM and Work Management

Age

2012

Financials

SEED

SEED

Business Need

Total Processes
(we found evidences for)

91

35

Total Goals
(we found evidences for)

16

11

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (396)

Read Reviews (20)

engaging and following up

Read Reviews (384)

Read Reviews (13)

communication management

Read Reviews (224)

Read Reviews (3)

sending & publishing communications

Read Reviews (156)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (48)

Read Reviews (3)

helpdesk management

Read Reviews (142)

Read Reviews (7)

campaign management

Read Reviews (98)

Read Reviews (0)

campaign monitoring

Read Reviews (40)

Read Reviews (0)

campaign analytics

Read Reviews (20)

Read Reviews (0)

training & onboarding

Read Reviews (97)

Read Reviews (6)

contact list management

Read Reviews (56)

Read Reviews (4)

contacts history

Read Reviews (22)

Read Reviews (2)

tracking contacts

Read Reviews (3)

Read Reviews (0)

creating contact list

Read Reviews (2)

Read Reviews (0)

enriching contact list

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (50)

Read Reviews (0)

social media analytics

Read Reviews (15)

Read Reviews (0)

engaging on social media

Read Reviews (10)

Read Reviews (0)

monitoring social media

Read Reviews (10)

Read Reviews (0)

scheduling post to social media

Read Reviews (4)

Read Reviews (0)

relationship management

Read Reviews (47)

Read Reviews (2)

sales document management

Read Reviews (44)

Read Reviews (4)

contract management

Read Reviews (36)

Read Reviews (1)

proposal & quote management

Read Reviews (6)

Read Reviews (3)

generation of new leads

Read Reviews (28)

Read Reviews (8)

workflow management

Read Reviews (21)

Read Reviews (11)

products & pricelist management

Read Reviews (18)

Read Reviews (0)

content management

Read Reviews (11)

Read Reviews (0)

content curation

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (11)

Read Reviews (0)

customer feedback management

Read Reviews (9)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (3)

Read Reviews (0)

sales call management

Read Reviews (9)

Read Reviews (0)

conversion management

Read Reviews (8)

Read Reviews (1)

lead qualification

Read Reviews (4)

Read Reviews (1)

lead qualification: demographic

Read Reviews (3)

Read Reviews (0)

courses & assessment

Read Reviews (4)

Read Reviews (0)

create learning path

Read Reviews (4)

Read Reviews (0)

membership management

Read Reviews (4)

Read Reviews (0)

category management

Read Reviews (4)

Read Reviews (0)

lifetime value management

Read Reviews (3)

Read Reviews (2)

database marketing

Read Reviews (3)

Read Reviews (0)

competitive intelligence

Read Reviews (3)

Read Reviews (0)

advocacy management

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

sales review & feedback

Read Reviews (1)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Improve digital and social presence

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Establish thought leadership

  • Increase customer life time value

  • Improve stakeholder relations

  • Launch new products

  • Improve consistency

  • Shorten ramp up time

  • Improve navigation

  • Improve visibility

  • Enter new markets internationally or locally

  • See 13 more

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more

  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

{{{rsh_C_1}}}

medium

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Migration Risk

medium

{{{rsh_C_1}}}

medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting