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Bloomerang vs Zendesk Sell: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Bloomerang vs. Zendesk Sell is based on a specific set of business needs and context. The comparison uses 14041 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bloomerang and Zendesk Sell

Bloomerang, Zendesk Sell, Blackbaud Luminate Online, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Bloomerang covers Engagement Management, Communication Management with E-Mail, Helpdesk Management with Chat, Campaign Management with E-Mail, etc.

Zendesk Sell focuses on Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.

"I think what initially drew us to Bloomerang (aside from it being local) was the great customer support and the cloud-based access. Plus it was user friendly. Since using it, I have fallen in love with timelines and the ability to track so much of w...hat we do with donors in real time. Julie Henson, Donor Relations Officer I also still love the customer support so much. It's incredible, truly. Coburn Place Safe Haven Has helped me learn so much about report building. Oh! Have to shout-out First-Time Donor Calls' that is a new feature. LIFE CHANGING as a gift officer and so helpful! Love it and Bloomerang. I'm really grateful for the support, for the webinars, and think the database is an incredible asset to our organization. " - Julie Henson

"We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently ...collaborate and improve the customer experience. " - Simon Rodriguez

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Bloomerang

Focus area

Bloomerang is better than Zendesk Sell for

Software Failure Risk

  • medium

logo Zendesk Sell

Focus area

Zendesk Sell is better than Bloomerang for

Software Failure Risk

  • medium

About

Donor Management Software for Nonprofits

Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams

Age

2012

2007

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

91

89

Total Goals
(we found evidences for)

16

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications



campaign management

campaign monitoring

campaign analytics


training & onboarding


contact list management

creating contact list

enriching contact list


social media management

social media analytics

engaging on social media

monitoring social media

scheduling post to social media

managing social media account


relationship management


sales document management

contract management

proposal & quote management



generation of new leads



workflow management


products & pricelist management


content management


knowledge management


customer feedback management

measuring customer satisfaction


sales call management


conversion management




lead qualification

lead qualification: demographic


courses & assessment

create learning path



membership management


category management





lifetime value management


database marketing


competitive intelligence




advocacy management


business development



segmentation and targeting


follower management


sales review & feedback


performance management


discount management


account management


promotion management


rating and review management


social media marketing





pipeline management





opportunity management





influencer marketing



Top Goals

Goals Achieved

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Improve digital and social presence

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Establish thought leadership

  • Increase customer life time value

  • Improve stakeholder relations

  • Launch new products

  • Improve consistency

  • Shorten ramp up time

  • Improve navigation

  • Improve visibility

  • Enter new markets internationally or locally

  • See 13 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Improve navigation

  • Enter new markets internationally or locally

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • text SMS

  • point of sale

  • on premises

  • user generated content

  • blogs

  • social media

  • chat

  • newsletter

  • Slack

  • video

  • mass media

  • support groups

  • promotions

  • events

  • trade shows

  • omnichannel

  • See 19 more
  • phone calls

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • text SMS

  • point of sale

  • on premises

  • user generated content

  • blogs

  • social media

  • chat

  • newsletter

  • Slack

  • video

  • mass media

  • support groups

  • promotions

  • events

  • trade shows

  • omnichannel

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting