Comparison Summary
This comparison report of Bloomerang vs. Zendesk Sell is based on a specific set of business needs and context. The comparison uses 14041 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Bloomerang and Zendesk Sell
Bloomerang, Zendesk Sell, Blackbaud Luminate Online, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Bloomerang covers Engagement Management, Communication Management with E-Mail, Helpdesk Management with Chat, Campaign Management with E-Mail, etc.
Zendesk Sell focuses on Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.
"With Bloomerang, it's easy to choose the type of thank you letter the donor should receive. Plus, the email is copied to their timeline which means we don't have to guess which letters they received later on or go through any hassle of retaining tha...t info. That's huge because we have so many different segments of donors that must be cultivated differently. Email integration is also great because, once again, it's copied to the constituent's timeline and we can see if they opened it. Rather than feeling exhausted after using Bloomerang (like we did with the old database), I feel encouraged about GIP's fundraising power . I spend less time agonizing over how to do something like pulling a report or sending thank you's and more time actually getting it done and making it to the next step in the cultivation process. " - Grace Akan
"We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently ...collaborate and improve the customer experience. " - Simon Rodriguez
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About
Donor Management Software for Nonprofits
Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams
Age
2012
2007
Financials
SEED
IPO
Business Need
Total Processes
(we found evidences for)
91
89
Total Goals
(we found evidences for)
16
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Increase sales & revenue
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Improve efficiency
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Improve digital and social presence
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Establish thought leadership
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Increase customer life time value
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Improve stakeholder relations
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Launch new products
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Improve consistency
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Shorten ramp up time
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Improve navigation
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Improve visibility
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Enter new markets internationally or locally
- See 13 more
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve efficiency
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Launch new products
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Scale best practices
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Improve navigation
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Enter new markets internationally or locally
- See 6 more
Top Channels
Channels Used
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phone calls
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e-mail
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mobile
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mobile app
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offline
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website
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text SMS
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point of sale
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on premises
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user generated content
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blogs
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social media
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chat
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newsletter
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Slack
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video
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mass media
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support groups
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promotions
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events
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trade shows
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omnichannel
- See 19 more
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phone calls
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e-mail
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mobile
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mobile app
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offline
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website
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text SMS
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point of sale
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on premises
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user generated content
-
blogs
-
social media
-
chat
-
newsletter
-
Slack
-
video
-
mass media
-
support groups
-
promotions
-
events
-
trade shows
-
omnichannel
- See 19 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
